Community Operations Manager-Singapore

3 days ago

Singapore Plaud Full time

Join to apply for the Community Operations Manager–Singapore role at Plaud Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note‐taking solutions, loved by over 1,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next‐generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware‐incorporated, San Francisco‐based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full SOC 2, HIPAA, GDPR, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection. What You Will Do Build and manage localized online communities in the US using regionally preferred platforms such as WhatsApp, Reddit, Discord, Facebook Groups, and Telegram. Monitor sentiment, engagement metrics, and overall community health to identify growth and retention opportunities. Channel user insights into broader product, growth, and go‐to‐market strategies. Design and execute localized content, events, and campaigns tailored to different local user segments. Identify, recruit, and collaborate with local brand ambassadors and advocates to scale community impact. Localize global campaigns to align with market‐specific tone, behaviors, and cultural preferences. Ensure all operations comply with relevant compliance and privacy regulations. What We Are Looking For 4+ years of experience in user community management, marketing, and operations. Proficiency in English and strong communication skills. Proven ability to plan and scale grassroots community programs. Intercultural sensitivity and the ability to adapt brand voice for different markets. Preferred Qualifications Experience in the tech industry (AI hardware and/or software). Proficiency in Spanish and French. Previous involvement in building local ambassador or moderator programs. Seniority Level Mid‐Senior Level Employment Type Full‐time Job Function Management and Manufacturing Industries Technology, Information and Media We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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