Community Operations Specialist-Singapore
1 day ago
Description Community Operations Specialist - Singapore About Plaud: Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full SOC 2, HIPAA, GDPR, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection. To learn more about Plaud, please visit and follow along on Instagram, X, Facebook, LinkedIn, and YouTube. What You Will Do Build and manage online communities across APAC on regionally preferred platforms (LINE, WeChat, WhatsApp, Telegram, KakaoTalk, Facebook Groups, etc.). Monitor community sentiment, engagement metrics, and overall community health to identify growth and retention opportunities. Translate user feedback into actionable insights for product, marketing, and go-to-market teams. Design and execute localized content, events, and campaigns tailored to local audiences. Identify and collaborate with local brand ambassadors, moderators, and advocates to scale community impact. Localize global community initiatives to align with each market’s cultural tone, user behavior, and content preferences. Why You Should Join Us Define the next-gen paradigm for human-AI interaction within a fast-growing AI/Tech company. Gain exposure to cutting-edge AI for Pro tools and play a direct role in their global adoption. Work with passionate teammates who value innovation, collaboration, and customer success. Grow your career in a culture that champions continuous learning and fast career development. Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. Minimum Qualifications 1–3 years of experience in community management, user operations, or marketing in the APAC region. Fluency in English to manage cross-market communications. Familiarity with major community platforms and user behaviors across APAC countries. Strong project ownership, multitasking ability, and cross-functional collaboration skills. A passion for cultural storytelling, empathy for diverse user groups, and the ability to adapt brand voice across markets. Preferred Qualifications Experience working in the technology, AI, or consumer electronics sectors. Additional language skills in Japanese and/or Korean are highly valued. Experience developing ambassador or moderator programs. Awareness of regional data privacy laws (e.g., PDPA in Singapore, PIPL in China). Disclaimer Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. Seniority level Entry level Employment type Full-time Job function Other Industries Technology, Information and Media #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Operations & Business Administration
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