Information Technology Help Desk Technician

1 week ago


Singapore Canon Singapore Full time

Information Technology Help Desk Technician Key Responsibilities Provide first-level support for IT incidents and service requests via ServiceNow. Manage and resolve incident tickets efficiently, ensuring timely follow-up and closure. Handle vulnerability management tasks and coordinate with relevant teams for remediation. Deliver VIP support with professionalism and discretion. Facilitate new joiner onboarding, including



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