Senior Program Lead

2 days ago

Singapore beBeeProgramLead Full time

Job Title: Senior Program Lead

About the Role

We are seeking a highly experienced and skilled Senior Program Lead to lead end-to-end delivery of IT solution projects. This role requires strong project management discipline, technical understanding, and client relationship skills to deliver results and build long-term partnerships.

Key Responsibilities:

  • Project Management & Execution:
    • Develop and maintain detailed project plans, including scope, timelines, deliverables, and resource allocation.
    • Track project progress, proactively identify and mitigate risks, and ensure on-time, on-budget delivery.
    • Oversee and coordinate cross-functional teams, external vendors, and partners throughout the project lifecycle.
  • Cross-Functional Collaboration:
    • Act as the primary liaison between business, technical, and design teams to ensure seamless communication and execution.
    • Facilitate stakeholder meetings, gather and document requirements, and drive consensus on priorities.
    • Provide clear and timely updates to leadership on project status, challenges, and proposed solutions.
  • Customer Success & Relationship Management:
    • Serve as the main point of contact for clients during project delivery, ensuring alignment with their goals and business objectives.
    • Support client onboarding, user training, and change management to maximize adoption of solutions.
    • Build trust-based relationships with key stakeholders to ensure satisfaction and identify opportunities for additional value.
    • Gather feedback post-implementation to drive continuous improvement in both product and delivery processes.

Required Skills and Qualifications

  • Bachelor's degree in IT, Computer Science, Business, or a related field.
  • 3-5 years of experience in Project Management, ideally in SaaS, enterprise software, or system integration projects.
  • Proven track record in customer-facing roles such as Customer Success, Implementation, or

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