Senior Executive/Assistant Manager, Cabin Handling

20 hours ago


Singapore SATS Ltd. Full time

Overview
Senior Executive/Assistant Manager, Cabin Handling at SATS Ltd. The Executive, Inflight Catering is responsible for coordinating, supervising and directing all aspects of the Operations in Inflight Catering - Cabin departments. He/She is expected to ensure smooth function of daily operations, establish and enforce standard operating procedures and meet corporate quality standards. He/She will be deployed in Inflight Catering Centre 1 or 2.
Key Responsibilities
Oversee the operations in Cabin
Oversee manpower rostering and deployment;
Ensure proper control over distribution of workload and that workload is fairly distributed;
Ensure food safety/hygiene and standard operating procedures are adhered to;
Ensure proper housekeeping and ensure staff maintain good hygiene standards at all times;
Monitoring stock inventory and make sure that all required supplies are ordered and stocked in advance;
Keep record of overtime and reasons for overtime and to check staff's daily attendance;
Conduct investigation into CCVRs;
Rectify arising problems or complaints;
Inculcate good staff discipline;
Drive safety and hygiene as key competency within the department;
Maintain a positive and professional approach with coworkers and customers;
Builds strong working relationships and communications with employees, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need; and
Respond to audits to ensure continual improvement is achieved.
Key Requirements
Possess good man-management, decision-making and problem–solving abilities;
Strong time management skills and ability to manage multiple tasks at once;
Comfortable to provide coaching, advice and assistance when required;
Comfortable to work rotating shifts and weekends/public holidays when necessary;
Experience in working with a multicultural team; and
Knowledge of PC applications
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