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Cabin Handling Operations Manager
3 weeks ago
Job Title: Senior Executive/Assistant Manager, Cabin Handling
">About the Role:
We are seeking a highly skilled and experienced Cabin Handling Executive to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth functioning of daily cabin handling operations.
The successful candidate will have excellent man-management, decision-making and problem-solving abilities, with strong time management skills and ability to manage multiple tasks at once. You will also possess good coaching, advice and assistance skills, as well as experience in working with a multicultural team.
Key Responsibilities:
- Oversee the operations in cabin handling
- Oversee manpower rostering and deployment; ensure proper control over distribution of workload and that workload is fairly distributed;
- Ensure food safety/hygiene and standard operating procedures are adhered to;
- Ensure proper housekeeping and ensure staff maintain good hygiene standards at all times;
- Monitor stock inventory and make sure that all required supplies are ordered and stocked in advance;
- Keep record of overtime and reasons for overtime and to check staff's daily attendance;
- Conduct investigation into CCVRs;
- Rectify arising problems or complaints;
- Inculcate good staff discipline;
- Drive safety and hygiene as key competency within the department;
- Maintain a positive and professional approach with coworkers and customers;
- Builds strong working relationships and communications with employees, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need;
- Respond to audits to ensure continual improvement is achieved.
Requirements:
- Possess good man-management, decision-making and problem–solving abilities;
- Strong time management skills and ability to manage multiple tasks at once;
- Comfortable to provide coaching, advice and assistance when required;
- Comfortable to work rotating shifts and weekends/public holidays when necessary;
- Experience in working with a multicultural team;
- Knowledge of PC applications.
We Offer:
A competitive salary and benefits package, as well as opportunities for career growth and development.
