
Food & Beverage Outlet Executive
2 days ago
Roles & Responsibilities
This candidate will report to the Outlet Manager and be responsible to handle all aspects of the Operations of a Food & Beverage outlet, including serving customers, reservation management, events coordination and other adhoc matters.
- Coordinate with Front-of-House and Back-of-House daily to ensure smooth operations
- Deliver exceptional service to customers
- Greet customers, take orders, serve food and beverage to customers, process payments etc
- Take necessary steps to meet customer needs and effectively resolve food or service issues
- Answer telephone calls and in-person inquiries
- Promptly manage complains and provide effective solutions
- For supervisor and managerial roles, train new and current Employees on proper product knowledge and customer service practices
Requirements
- Prior experience in Food & Beverage industry
- Bubbly and highly energetic
- Good spoken english
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