Customer Service Cantonese Speaker

7 hours ago


Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

Job Description & Requirements Role: Medical Interpreter (Mandarin Speaker) or (Cantonese Speaker) /Remote Language Support Specialist (Mandarin Speaker) or (Cantonese Speaker)Language Proficiency: C1 Mandarin/Cantonese + B2/C1 EnglishWorking Days: Monday-Sunday (rotational 2 days off day)Working Hours: Fixed midnight shift (Supporting US market)Working Model : 100% work from homeOther Information: * Rotating permanent night shifts could be: 9pm-6am, 10pm-7am, 11pm-8am, or7pm to 3am (with 1 hour break)* TP will provide hardware, e.g. laptop and headset to employee* Employee need to make sure that their internet connection speed at home isminimum 100MBPSResponsibilities: * Provide language interpretation from one language to another for individual withlanguage barrier to understand and communicate to each other* Handling telephone or video calls on demand and renders meaning ofconversations in the consecutive mode of interpretation between speakers ofEnglish* Processes information quickly and concisely, recognizes sensitive culturaldifferences, and is always professional and courteous* The interpreter will use appropriate industry terminology and understandcommon industry procedures and practices. The calls may involve simple orcomplex, non-technical or technical subjects in Healthcare, Government,Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services,Law Enforcement, Courts, and General Business.Requirements:* Excellent listening, retention and note taking skills to maintain a high level ofaccuracy* Ability to concentrate, stay detached from the conversation, and always remainneutral and objective* Ability to quickly establish personal credibility* Ability to follow client's instructions closely* Ability to explain certain cultural concepts to avoid miscommunication* with the permission or at request of the client* B2 CEFR English Level bilingual with other required languages* Able to work from home on a permanent basisInterested candidates may apply to with your detailed Resume.



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