Remote Language Support Specialist

6 hours ago


Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

Role: Medical Interpreter (Mandarin Speaker) or (Cantonese Speaker) / Remote Language Support Specialist (Mandarin Speaker) or (Cantonese Speaker) Language Proficiency: C1 Mandarin/Cantonese + B2/C1 EnglishWorking Days: Monday-Sunday (rotational 2 days off day)Working Hours: Fixed midnight shift (Supporting US market)Working Model : 100% work from homeOther Information: * Rotating permanent night shifts could be: 9pm-6am, 10pm-7am, 11pm-8am, or 7pm to 3am (with 1 hour break) * TP will provide hardware, e.g. laptop and headset to employee * Employee need to make sure that their internet connection speed at home is minimum 100MBPS Responsibilities: * Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other * Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English * Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous * The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business. Requirements: * Excellent listening, retention and note taking skills to maintain a high level of accuracy * Ability to concentrate, stay detached from the conversation, and always remain neutral and objective * Ability to quickly establish personal credibility * Ability to follow client's instructions closely * Ability to explain certain cultural concepts to avoid miscommunication * with the permission or at request of the client * B2 CEFR English Level bilingual with other required languages * Able to work from home on a permanent basisInterested candidates may apply to with your detailed Resume.



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