Service Delivery Manager

Roles & Responsibilities The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed...

Roles & Responsibilities The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed...

Roles & ResponsibilitiesJob Overview:We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in...

Job SummaryWe are seeking an experienced Service Delivery Manager to oversee and coordinate the day-to-day activities of our Soft Service Team. The successful candidate will be responsible for planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely...

Roles & ResponsibilitiesOverview of Role:To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.Responsibilities: Responsible for managing all aspects of day-to-day Service Delivery Support. Work closely with all operational areas of their assigned accounts/business units, in particular...

Roles & ResponsibilitiesOverview of Role:To lead, manage, and drive the Operations/Projects for each of the Company’s Managed Services outsourcing client assigned.Responsibilities: Responsible for managing all aspects of day-to-day Service Delivery Support. Work closely with all operational areas of their assigned accounts/business units, in particular...

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the...

Roles & ResponsibilitiesKey responsibilitiesResponsibilities vary according to organization but may include a combination of: Project Management and Service Delivery Management Familiar with IT Service Management and ITIL preferable in government Excellent client management, interpersonal and communication skills. Familiar with Singapore government...

Roles & ResponsibilitiesKey responsibilitiesResponsibilities vary according to organization but may include a combination of: Project Management and Service Delivery Management Familiar with IT Service Management and ITIL preferable in government Excellent client management, interpersonal and communication skills. Familiar with Singapore government...

Roles & ResponsibilitiesAre you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?Do you take ownership, embrace challenges, and love problem-solving?Karooooo is one of the largest vehicle telematics companies globally with over 2 millions active users and growing fast. We continuously strive to...

Roles & ResponsibilitiesAre you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?Do you take ownership, embrace challenges, and love problem-solving?Karooooo is one of the largest vehicle telematics companies globally with over 2 millions active users and growing fast. We continuously strive to...

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like...

Roles & ResponsibilitiesRoles & Responsibilities Chair meetings with customers and any contractors, prepare meeting minutes Plan, monitor and control operations activities Follow up on open tickets with product principalsExperience Minimum 5 years working experience 3-5 year of managing IT Operations Familiar with general IT Infrastructure management ...

Roles & ResponsibilitiesKey Responsibilities:Customer Support & Troubleshooting: Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems. Assist with the installation, configuration, and setup of products at customer sites or remotely. Offer both onsite and remote support to...

Roles & ResponsibilitiesKey Responsibilities:Customer Support & Troubleshooting: Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems. Assist with the installation, configuration, and setup of products at customer sites or remotely. Offer both onsite and remote support to...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Roles & ResponsibilitiesYou will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the...

Job DescriptionWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at CHJ SINGAPORE PTE LTD.The successful candidate will be responsible for delivering a world-class service experience, leading and mentoring team members, and fostering cross-team communication. Key responsibilities include:Maintaining a metrics-driven...

Roles & ResponsibilitiesResponsibilities: Ensure that all processes and procedures are followed Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues Manage the delivery of infrastructure...