Senior M365 Engineer

2 weeks ago

Singapore U3 INFOTECH PTE. LTD. Full time
Roles & Responsibilities

· Technical Delivery

  • Undertake projects related to IT infrastructure (physical and virtual servers, Microsoft Exchange, Microsoft 365 technologies, Azure AD, Active Directory on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
  • Project implementation - Plan, gather requirements, design, test, implement, troubleshoot systems as per system requirements for new or existing systems (Exchange on-prem and M365 technologies)
  • Provide technical support and advice to users on systems or Microsoft 365 technologies related issues or queries
  • Perform data migration to M365 (Exchange Online, SharePoint, Teams and OneDrive) from on-prem Exchange, file servers, SharePoint or Google Workplace Service (GWS)
  • Perform Exchange on-prem / hybrid and Microsoft 365 technologies administration/maintenance and works toward continuous optimization of systems performance
  • Standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutovers, L2 support onwards
  • Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
  • Cross group collaboration
  • Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

· Diploma/Degree or other equivalent

· At least 5 years of experience

o At least 3 years of project delivery experience

o At least 2 years of support experience

· Design, implement and support infrastructure projects

o Technical knowledge of on-premises (M365, Exchange 2013/2016) and email infrastructure related areas – Exchange cert renewal, CA Setup

o Technical knowledge of data migration to M365 (Exchange Online, SharePoint, Teams and OneDrive) from on-prem Exchange, SharePoint and Google Workplace Service (GWS)

o Technical knowledge of infra stack (AAD, Active Directory migration services 2016/2019, Clustering)

· Hardware experience

  • IBM, Lenovo, HPE, Dell, Huawei

· Possess strong problem-solving skills and able to prioritize and manage multiple tasks

· Strong communication skills

o Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams

o Able to interact with various levels of internal and external stakeholders both in written and verbal forms

· Demonstrated project management experience handling multiple projects simultaneously

· Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.

· Skill requires:

o Powershell scripting

o Microsoft 365 technologies - M365 Administrator Expert

o Exchange On-prem / hybrid environment

o Active Directory

o Entra ID (Azure AD) & Entra ID Connect

· Added advantages:

o Hyper-V

o ITIL Certification

o Azure cloud certification.

Please refer to U3's Privacy Notice for Job Applicants/Seekers at When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Tell employers what skills you have
Microsoft 365
Management Skills
Azure
Hardware
Active Directory
Scripting
Microsoft Exchange
Virtual Servers
SharePoint
Data Migration
ITIL
Stakeholder Management
Project Delivery
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