Part-Time Test Administrator

5 days ago

Singapore Pearson Full time

Working Arrangements Part-Time position Working hours will vary Monday - Saturday, 7:30am - 10:00pm You will be required to work a variety of days and specific shifts cannot be specified before your roster is released, 2-4 weeks in advance A flexible approach to working is essential for this position as opening hours can vary according to business need Role To perform the administration and invigilation of exams; including understanding, implementing and taking ownership of all aspects of the policies and procedures of all examination processes. The individual will demonstrate a high level of customer service to candidates. Key Responsibilities Provide a high level of customer service Prepare equipment and test environment per company procedures to deliver testing Process candidates' sign-in (including verification of candidate identity) according to Pearson VUE and client procedures Explain the test process to candidates and deal with other queries as required Ensure the integrity and security of tests are maintained and that they are supervised/invigilated to the required standard Qualifications Fluent in communicating in English, both verbal and written, as well as Chinese Good face-to-face communication skills with experience in a customer facing role Ability to work with procedures and policy Strong attention to detail PC literate Ability to deal with conflict and work under pressure Equal Opportunity Employer Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing #J-18808-Ljbffr

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