Contact Center Excellence Leader — Ops

Join to apply for the Contact Center Team Lead role at Peoplebank Asia . Job Title: Team Leader – Contact Center Location: Suntec, Singapore Employment Type: Full-time Contract Salary Range: Up to SGD 4,500 per month Eligibility: Open to Singaporeans Job Overview We are looking for a Team Leader to supervise and guide a team of Customer Service Officers...

A leading recruitment service provider in Singapore is seeking a dynamic Contact Center Service Manager. This role involves managing inbound and outbound contact center activities, ensuring exceptional customer experiences, and driving operational excellence. The ideal candidate has at least 5 years of experience in contact center management, strong...

Location: CBD area Employment Type: Full-time Role Overview We are looking for a dynamic Contact Center Service Manager to lead our customer engagement operations. This role is responsible for managing inbound and outbound contact center activities, ensuring exceptional customer experience, and driving operational excellence through effective leadership and...

Location: CBD area Employment Type: Full-timeRole Overview We are looking for a dynamic Contact Center Service Manager to lead our customer engagement operations. This role is responsible for managing inbound and outbound contact center activities, ensuring exceptional customer experience, and driving operational excellence through effective leadership and...

A leading service provider in Singapore is seeking a Contact Centre Manager to oversee daily operations and drive team performance. Responsibilities include managing service delivery, resolving escalations, and analyzing performance data. The ideal candidate should have at least 3 years of management experience, excellent communication skills, and...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

The Transformation Lead provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong...

**Portfolio Ops & SOP Excellence Lead** Portfolio Ops & SOP Excellence Lead is responsible for implementing new S&OP blue print comprising of both CP & Seed and Traits, ensuring S&OP processes rely on data driven decisions, maximizing results on short and long term. For S&OP process, act as the center of expertise, service and connection between different...

Zenith infotech (S) is a Tech Recrutiment frim with 27 years of history. We support our clients from various government agenceis as well as corporates. Currently, one of our clients are looking out for **Contact Center Manager, 12 months contract **to stat with. **Requirements**: - Provide leadership and regular coaching to Team Leaders and Agents. -...

## For additional information, please review .SVP - Head of Service Delivery - Contact Center page is loaded## SVP - Head of Service Delivery - Contact Centerlocations: Singapore Singaporetime type: Full timeposted on: Posted 24 Days Agojob requisition id: The SVP - Head of Service Delivery - Contact Center will lead and oversee all aspects of contact center...