Portfolio Manager, Unsecured Lending

4 days ago


Singapore Standard Chartered Full time

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  • Achievement of economic profit, goals, business financial performance, monitoring and control for the credit card business in Singapore. Responsible for managing client lifecycle by developing and implementing activation, client engagement, card usage and retention strategies.
  • Analyse personal loan/ lending portfolio performance for insights for business opportunities to maximize growth and profitability
  • Track and analyse campaigns to ensure results are on track and identify areas of improvements
  • Manage client lifecycle by driving card activation and continuous client engagement from planning, execution to impact assessment
  • Develop and implement marketing plans to drive business growth and meet business targets
  • Initiate ideas and ongoing features/benefits for target segments
  • Formulate retention strategies to manage attrition rates with proactive actions to ring-fence clients
  • Collaborate with stakeholders to enable engagement platforms, implement process efficiencies and system enhancements to maximize profitability and improve client experience
  • Work effectively with internal units – Group, Brand & Marketing, Retail Analytics, Process, Client Experience, Digital, Risk, Operations, Legal & Compliance, Technology, Audit
  • Ensure adherence to regulatory and compliance requirements
  • Responsible for any ad-hoc tasks assigned from time to time

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered


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