Professional Shoe Fitting Assistant

Hello Kaki
Footkaki is looking to hire a Professional Shoe Fitting Assistant / Apprentice. It's something like a retail assistant or retail associate role, really.
We're a team of professional shoe fitters in Katong, and we're looking for a fellow kaki who will help us serve folks from all walks of life at our little orthopaedic footwear shop.
No experience is necessary-we welcome applicants from all backgrounds But you must be a hands-on person who believes in good old kampung values. After all, we want you to grow with us on our mission to serve the wider community
---
About Footkaki
Bootstrapped since 2018, we are a small family-run shop founded by Singapore's first pedorthist. Our mission is to make professionally fitted medical footwear accessible and affordable to anyone who needs them.
Footkaki is run by qualified members of the Society of Shoe Fitters (UK), a non-profit that assists the general public with healthy footwear advice. We do this by providing a free professional foot assessment and measurement service for the community - so that folks are matched to the proper footwear for their medical needs and informed about their foot health.
As part of the Footkaki team, you will help us provide a valuable service for visitors referred by hospitals, podiatrists, and medical clinics-and anyone with painful foot problems, of course
So please take a look below, Google us, and decide if you want to join us on a meaningful journey.
‍ What you'll do
Assist the shoe fitting team with serving customers
- e.g. cashiering, sales, managing and updating customer records.
Host our visitors and kakis:
- e.g. make visitors feel welcome and at ease, ensure visitors don't cut the queue, etc.
Customer service stuff:
- e.g., Answering the phone, attending to WhatsApp messages, fulfilling orders, etc.
Simple inventory management:
- e.g. restocking shelves, counting stocks, requesting stock transfers, etc.
Basic housekeeping
- Assist with cleaning and sanitising footwear (relax... we have a machine for that).
- Some daily tidying up to keep our little shop pleasant for everyone.
- A little TLC for the cute cats and dogs in our windows.
Learn about Professional Shoe Fitting
Dun kancheong . Read on first and decide if this is a vocation you'll be interested in...
What you need to know
It's full-time onsite retail hours.
- Agak-agak up to 40 hours a week.
- Shifts will be arranged for a 5-day workweek.
Our shop's opening hours:
- Tuesday - Saturday: 11.00 am - 8.00 pm- Sunday: 12.00 pm- 6.00 pm.- Weekend shifts are required ( hey, it's retail )
- No need work on Mondays and public holidays.- 1 other off day will be arranged per week.
Starting salary begins at $2,100 per month.
- Salary/gaji is negotiable, of course.
- Probation period of 3 months.
- Commission will be introduced after probation is passed.
- 14 days of annual leave. Medical and hospitalisation leave provided.
OK... what is Professional Shoe Fitting?
It's still retail/service work in Singapore.
-Customers can be... demanding. But we've got each other's backs.
Some footwear products contain pigskin leather.
- Gloves are provided. Still... we need you to be ok with that.
It's work that keeps the body fit.
-We must climb step ladders, move shoeboxes and kneel/squat fairly often.
You will see a lot of feet.
-Most of our kakis have foot injuries, disabilities, or other complex conditions. It's not a job for the squeamish...
Apprenticeship & Further Training Pathway
Complete on-the-job training is provided, but we need you to be open to learning on the job (and maybe doing some self-study).
Not gonna sugarcoat it: Professional shoe fitting is a meaningful but demanding vocation. Suppose you find your calling in the profession and decide to step up - yay
In that case, we have planned a pathway to train, support, and sponsor the candidate to attain professional shoe-fitting skills and qualifications.
Who we're looking for
Someone who enjoys meeting People
It's a little kampung community here at Roxy Square (where our shop is). We need someone who thrives in that and believes in building a positive and inclusive community
Someone with Empathy
This is important: you'll be helping us to help folks with painful and sometimes complicated medical conditions or disabilities. A genuine interest in making life a little less painful for folks from all walks of life goes a long way
Someone with a Growth Mindset
You'll learn much about medical foot conditions and how footwear can rehabilitate injuries. Medical and product knowledge is constantly progressing, so every day is a learning day. - and we learn together as a team
Must be fluent in English.
Additional spoken languages like Mandarin, Bahasa Melayu, and dialects would also be useful for communicating with non-English-speaking visitors.
No experience is necessary.
We're looking for someone with good values and character. Time or interest spent in the following is a plus: Healthcare and/or Caregiving, Community Services and Volunteering, Retail, Tourism, and/or Service Industries.

---