Service captain with basic bar experience

4 days ago


Singapore This Is An IT Support Group Full time

The Service Captain at La Table D’ Emma plays a pivotal role in ensuring a seamless daily operation, from opening to closing. This position involves taking orders, assisting with table settings, basic cashiering, maintaining cleanliness, and upholding service standards as per management guidelines. The Service Captain is also responsible for providing excellent customer service, handling inventory, addressing customer feedback, and collaborating with the restaurant team to deliver a pleasant dining experience.What you will expect:Undertake day to day restaurant operational tasks such as taking orders, cashiering, serving food & drinksCreate high standards of customer experience, be attentive towards the customers and their queriesPrepare and serve alcoholic and non-alcoholic beverages to customers at bar or through beverage runnersCoordinate with the restaurant team (stewards/bussers, kitchen staff) to ensure smooth operations and excellent customer serviceFamiliarise oneself with the menu and beverage list, and confidently recommend/upsell items and specials to customersHandle customer complaints and feedback effectively, communicating issues to immediate managers for resolutionPerform other related duties as required by the Assistant and/or Restaurant managersSkills/QualificationsPrevious experience in a similar role preferredPleasant personality with a strong orientation towards customer servicePositive attitude5 Days work/week rostered, must be able to work weekends.
Time: Between 10.30am to 3pm and 5.30pm to 10.30pm(Split Shift)- 44 Hours/Week#J-18808-Ljbffr


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