Current jobs related to Logistics Coordinator + Customer Care - Singapore - Atlas
-
Logistics Coordinator + Customer Care
1 week ago
Singapore Atlas Full timeDescription Overview Atlas is building the operating system for restaurants. Atlas is the easiest way to start, run and grow any restaurant online and offline. We are the team that previously built Grain, a venture-backed online restaurant, to millions in revenue. Team and investors are from Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y...
-
Logistics Coordinator
4 days ago
Singapore LF LOGISTICS SERVICES PTE. LTD. Full timeLiaise closely with customers and operations team on order fulfillment, inventory & shipment related activities - Working closely with operations team to provide information/ feedbacks to customers on operational issues and co-ordinate with customers to resolve all issues - Generate KPIs and transactional reports to internal and external customers on a...
-
Warehouse Customer Service Coordinator
3 days ago
Singapore Bok Seng Logistics Pte Ltd Full time**Job Purpose** - Providing logistics support to internal/external customers. - Assisting team lead on daily operations. **Duties and Responsibilities** - Inventory Management - Conduct stock count. - Planning and managing manpower for daily operations. - Assisting with administrative matters - Assisting with goods receipt/issue - Planning and coordinating...
-
Logistics Customer Service Executive
2 weeks ago
Singapore Ascendt Logistics Pte Ltd Full timeResponsibilities Manage customer accounts relating to warehousing and logistics requests. Respond to customers' emails and requests for inventory and delivery requests. Maintain accuracy of customers' inventory via WMS. Process customers' order requests and coordinate with warehouse team for pick and pack process. Be well versed in Excel and other basic PC...
-
Logistics Coordinator
4 days ago
Singapore LF Logistics Services Pte Ltd Full timeLiaise closely with customers and operations team on order fulfillment, inventory & shipment related activities - Working closely with operations team to provide information/ feedbacks to customers on operational issues and co-ordinate with customers to resolve all issues - Generate KPIs and transactional reports to internal and external customers on a...
-
Customer Care Executive
3 days ago
Singapore LABGISTICS ASIA PTE. LTD. Full time**Responsibilities**: - Participate in the monthly business and operations review; - Provide recommendations for operations improvements; - Provide external clients with relevant business reports; - Liaise with vendors on operational support to fulfil customer requirements; - Support costing analysis for services rendered; - Support BM to liaise with...
-
Singapore Yusen Logistics Full time**Overview**: Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture...
-
Logistic coordinator
1 week ago
Singapore FLOODX (SINGAPORE) PTE. LTD. Full timeOverview Job Title Sales cum Logistics Coordinator Occupation EXECUTIVE Job Description & Requirements Job Title : Sales & Logistic Coordinator Reports To : Project Lead (HQ - Singapore) Last Revision Date : September 2025 Who We Are FloodX (Singapore) is a floods protection specialist headquartered in Singapore serving Asia and Middle East, with an...
-
Logistics Coordinator
24 hours ago
Singapore TROPOLIS LOGISTICS (S) PTE. LTD. Full time**Responsibilities**: - To handle full set of import and export documents such as BL, Invoice & Packing List, etc. - To execute Bill of Lading and shipping documents proficiently and competent in customs declaration. - To manage day-to-day operation and transaction. - To liaise with customers as and when necessary. - To build and maintain good rapport with...
-
Logistic coordinator
1 week ago
Singapore FLOODX (SINGAPORE) PTE. LTD. Full time $40,000 - $60,000 per yearJob TitleSales cum Logistics CoordinatorOccupationEXECUTIVEJob Description & RequirementsJob Title : Sales & Logistic CoordinatorReports To : Project Lead (HQ - Singapore)Last Revision Date : September 2025Who We AreFloodX (Singapore) is a floods protection specialist headquartered in Singapore serving Asia and Middle East, with an incorporated entity in...
Logistics Coordinator + Customer Care
2 weeks ago
Atlas is building the operating system for restaurants. Atlas is the easiest way to start, run and grow any restaurant online and offline. We are the team that previously built Grain, a venture-backed online restaurant, to millions in revenue. Team and investors are from Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y Combinator and others. atlas.kitchen Read our hiring memo here. Role Information We are looking for someone to manage logistics operations and all merchant requests from end to end, solving them quickly, maintaining high standards in all interactions and driving customer satisfaction and NPS up. Team: Customer Care Location: Remote Working hours: This role is a full-time role, with 5-day workweek, and days subject to change. Main Responsibilities Handle logistics for ongoing delivery orders. Handle logistics claims for incidents reported by merchants. Send summarised reports with main metrics for the logistics team. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Manage large amounts of incoming messages from merchants. Meet personal/logistics team performance targets. Build sustainable relationships and trust with customer accounts through open and interactive communication. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to delight customers. Any other ad hoc tasks as assigned from time to time. Team Service Levels NPS (target = 75)First response time (target =Resolution time (target =Monthly tips used for drivers Monthly number of claims Monthly refunded amount for incidents Qualifications Proven customer support experience or good ability to learn. Strong phone contact handling and active listening. Familiarity with online ordering logistics practices. Ability to start and get things done. Attention to detail. A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives. Focus on delighting customers. Does the CEO pay the bill? No The customers pay the bill. Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Be extremely reliable. Always do what you say you will do. Don’t give bullshit excuses. Don’t make the same mistake twice. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. Communication. Speaks and writes clearly and articulately. Fast and reliable internet connection. Work with a fast growing, at the same time, lean and mean team, to make real world impact. Have a lot of ownership and drive your own results and progression. Smart people who sweat the details and push for the highest standards. Training and in-house opportunities to help you grow. Other benefits include a competitive compensation package, birthday leave and sick leave. #J-18808-Ljbffr
