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Control Room Coordinator

3 weeks ago

Singapore National University Polyclinics Full time

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Select how often (in days) to receive an alert: Create Alert

Institution: National University Health System

1 Job Purpose

The incumbent would be assisting the Supervisor in the Control Room in operations and any matters related to patients' meals.

2. Duties and Responsibilities

  • Primary Responsibilities and Duties (80%)
  • Generate patient's meal chits and meal summary report from eMOS for kitchen preparation
  • Inspect meals prepared by the kitchen team to ensure food quality, therapeutic specifications and hygiene standards
  • Handle enquiries or feedback and provide follow-ups
  • Assist in coordination with dietetics, speech therapists, and nursing on meal requirements
  • Liaise with kitchen team to prepare special therapeutic diets
  • Perform inpatient meal sensory evaluation and other quality improvement projects
  • Follow all instructions given by Supervisor.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Participate in improvement initiatives and projects assigned by the Supervisor

2.2.3 Perform other duties as assigned by the Supervisor.

3. Job Specification/Requirements

  • Minimum GCE 'N' Level / 'O' Level / Nitec with 4-6 years of relevant experience, or Fresh Diploma graduate.
  • Experience: 2-3 years of related experience at a supervisory level, preferably in a hospital, upscale hotel, restaurant, or high-volume food service facility.
  • Language Skills: Ability to write, speak, and read English proficiently. Fluency in a second language is advantageous.
  • Computer Skills: Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).
  • Technical Knowledge: Ability to understand and read diet chits and eMOS system
  • Soft Skills: Strong communication and customer service skills.
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