Incident Response Lead

3 days ago

Singapore Tetra Pak Full time

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At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
The Incident Response (IR) Lead leads a 24/7 virtual team who monitor and respond to ISIRT major incidents. This role requires management of Incident Response activities and team communication with SOC analysts, SME and other IT technical personnel. This role is also required to work closely with stakeholders and cybersecurity’s leadership team. Additionally, the Incident Response Lead will ensure staff members prioritize their work related to suspected and confirmed incidents, which may vary in severity and impact. The Incident Response Lead will direct analysts to investigate, validate, remediate and communicate known details about the incident and is a point of contact for escalation.
Due to coverage requirements, this is a permanent position based in a country within the Asia time zone.
What you will do
Role and responsibilities:
The Incident Response Lead will analyze and organize to help the team rank complex work. As a central figure, Incident Response Lead brings order to a fast-paced, constantly evolving operation. Incident Response Lead to enforce policies, playbooks and methodologies, which have been adopted for the best course of action.
Personal, organizational, communication and analytical skills are vital, as well as the ability to communicate effectively with cybersecurity leadership. This role requires technical aptitude, and managers are also expected to be adept at working well with people who will be under stress and subject to burnout.
Key Responsibilities:

  • Manage a team of incident responders for ISIRT response and interact with cybersecurity leadership and business stakeholders.
  • Coordinate and ensure ISIRT incidents are prioritized at all hours of the day.
  • Implement a cross-functional team of analysts working closely with cybersecurity, IT and developers.
  • Serve as a point of escalation and incident commander.
  • Review ISIRT incidents that may be related to ransomware, host compromise,

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