Area Manager

5 days ago

Singapore SG F&B MANAGEMENT PTE. LTD. Full time
DUTIES AND RESPONSIBILITIES:
Operations
  • Led a team of Senior / Foodcourt Manager in achieving sales targets and overall performance of outlets
  • Provide guidance to Senior / Foodcourt Manager and F&B Supervisor to maintain smooth daily operations of the Foodcourts and Coffeeshops
  • Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
  • Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
  • Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions and events.
  • Responsible in marketing of food stalls to tenants and ensure outlet's prompt collection of rental from tenants
  • In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
  • Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
  • Propose activities according to market needs.
  • Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
  • Able to handle daily sales settlement
  • Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
  • Responsible for the financial and operational performance of the Foodcourt and Coffeeshop of designated area
  • Work with senior management and financial team on outlets' budgets.
  • Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
  • Provide solutions to improve the bottom line to outlet's Profit and Loss.
  • Maintain and improve established quality and service standards
  • Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
  • Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
  • Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
  • Ensure selling prices of stalls according to agreements.
  • Assess and provide evaluation of stall tenants' performance.
  • Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
  • Conduct weekly and monthly outlet's meeting
  • Ensure M&E works according to schedule.

Administration
  • Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
  • Handle disciplinary issues, grievances, disputes and work tension among the team.
  • Handles the termination procedures as per company's guideline.
  • Effectively communicate company policies and procedures to team members, and stall tenant etc.
  • Accountable for outlet float money, petty cash and daily sales collection.
  • Responsible for ensuring stall tenants' daily sales received, are correct and being

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