Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec
1 week ago
Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract)Office of Patient Experience (Patient Relations Experience)You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some of the suffering and anxiety faced by patients/families and staff alike. Responsibilities Proactively gathering real‐time bedside feedback enabling patients and families to comment on the quality of care they are receiving Timely identification of potential complaints/negative feedback generally leads to expedient resolution Pre‐empting complaints & nipping potential flare‐ups in the bud reducing overall formal patient grievances across the hospital Liaison between patient and healthcare staff Provide updates about test results and condition to patient/family Offers advice on patient/family concerns and provide emotional support and reassurance Collects data about patient care problems, prepares reports, analyses trends, and reports information to appropriate departments for action Collaborate with colleagues, peers, supervisors, and other health care providers in a professional manner. Identify and propose opportunities for improvement by participating in workgroups as assigned Any other duties assigned from time to time Qualifications Bachelor's Degree in Healthcare Management, Communications, Public Relations and any other relevant discipline Minimum 2 years of working experience, preferably in healthcare or social service‐related industry. Those with more years of relevant experience can be considered for Senior or Assistant Manager. Candidates with no prior working experience are welcome to apply Excellent communication skills both spoken and written Possesses empathy and genuine care for patient and fellow colleagues #J-18808-Ljbffr
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Patient Relations Officer
2 days ago
Singapore SINGAPORE CENTRE FOR MEDICAL IMAGING PTE. LTD. Full time**Front Desk & Patient Experience** - Greet patients and visitors warmly and assist with their inquiries. - Facilitate patient registration, appointment scheduling, and follow-ups. - Address patient concerns, feedback, and complaints professionally to ensure service recovery. - Provide clear information on clinic services, procedures, and...
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Singapore Tan Tock Seng Hospital Full timeSr Executive, Clinical and Patient Engagement Office Institution: Tan Tock Seng Hospital Family Group: Administration Being part of the Clinical and Patient Engagement Office, you will support the operationalization of the Hospital's strategic Quality & Clinical Governance Plan, specifically in clinical feedback management and medico-legal dispute...
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Sr Patient Service Associate
1 week ago
Singapore National Skin Centre(S) Pte Ltd Full timeSr Patient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care. **Roles and...
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Patient Relation Officer #51856
4 days ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...
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Patient Relation Officer #51856
1 week ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Healthcare/ Medical - Position Title**:Patient Relation Officer / Patient Service Associate**: - Working Location: Orchard Road - Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm - Salary Package**:Up to $4,000 + Performance Bonus**: - Salary Range: SGD 3,000 - SGD 4,000 - Duration: Permanent...
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Manager, Office of Patient Experience
1 week ago
Singapore CHANGI GENERAL HOSPITAL PTE LTD Full timeAs the Manager, Office of Patient Experience (OPE), you will support the HOD to realise a vibrant service culture that is patient-centric and aligned to the mission and vision of CGH. CGH Care Experience Programme includes Feedback Management, Staff Recognition and Rewards, Patient Advocacy, Service Training and Coaching, Data Analysis and Service Recovery....
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Sr Patient Service Associate, Clinic B
4 days ago
Singapore Institute of Mental Health Full time-Family Group: Ancillary Position**:Sr / Patient Service Associate** Department**:Ambulatory Services** Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.**Responsibilities**: - To...
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Patient Relations Officer
1 week ago
Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time $3,000 - $6,000 per yearCompany ProfileOur client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient's health journey. Serving a diverse community, they are committed to innovation & collaboration to deliver person-centered, holistic care. Awarded as one of the Best Employers in 2025 , they are looking for committed...
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Singapore Recruit Express Pte Ltd. Full time(Gov Hospital) 6 Months Contract Asst Manager/Sr Asst Manager, Healthcare Backend Ops Planning (Up 6.5K) #HJC Singapore | Posted: Nov 29, 2025What You'll Do Support Strategic Projects: Assist in the implementation of hospital initiatives, helping to ensure alignment with national level and cluster level objectives. Contribute to Operations: Support process...
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Sr Executive
1 week ago
Singapore Tan Tock Seng Hospital Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Sr Executive / Asst Manager / Sr Asst Manager, TTSH Medical Tower Project Office Institution: Tan Tock Seng Hospital Family Group: Administration SENIOR EXECUTIVE / ASSISTANT MANAGER / SENIOR ASSISTANT MANAGER TTSH MEDICAL TOWER PROJECT OFFICE The...
