Cloud Infrastructure Lead

2 days ago

Singapore beBeeLeadership Full time

A vital role awaits a seasoned professional to lead cloud and infrastructure services delivery. As part of our organization, you will be responsible for driving innovation while ensuring operational excellence and client satisfaction.

Job Purpose:

The primary goal is to oversee the delivery of cloud and infrastructure services, guaranteeing high performance and client satisfaction. This involves leading a team to manage hybrid IT environments, including cloud, on-premise, security, and monitoring platforms.

Key Responsibilities:

  • Lead cloud and infrastructure service delivery, ensuring high performance and client satisfaction.
  • Manage and oversee hybrid IT environments, including cloud, on-premise, security, and monitoring platforms.
  • Develop strong relationships with clients, manage escalations, and ensure services meet business objectives.
  • Drive process improvements, automation, and cost optimization across service delivery operations.
  • Coach and develop high-performing teams, fostering collaboration and continuous learning.

Requirements:

  • At least 10 years' experience in IT service delivery, with at least 3 years in leadership roles.
  • A proven track record of managing complex projects and teams in system integrator or multi-client environment service management.
  • Strong expertise in cloud platforms, hybrid infrastructure, monitoring, and security tools.
  • Proficiency in ITIL frameworks, project delivery, cost management, and process improvement.
  • Excellent leadership, communication, and team development skills in complex environments.

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