Assistant Reservations Manager
2 days ago
Roles & Responsibilities An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars POSITION SUMMARY: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Ensure that all correspondence are replied within 24 hours. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Key Requirements At least 5 year experience in a similar role Fluent in English (Written and Spoken)Excellent telephone & email etiquette #J-18808-Ljbffr
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Assistant Reservations Manager
1 day ago
Singapore VOCO ORCHARD SINGAPORE Full time**About Us** voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines...
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Assistant Reservations Manager
10 hours ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full time $40,000 - $60,000 per yearCompany DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms...
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Assistant Reservations Manager
5 days ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeResponsible for ensuring the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed the revenue target. Trains new team members and assist in overseeing the reservation team and working alongside with the reception team to achieve the highest level of guest...
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Assistant/reservations Manager
3 days ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeAssist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards - Ensures filing of reservations correspondence are done systematically by the Agents - Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking...
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Assistant Reservations Sales Manager
2 days ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeJob Description To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room utilization when...
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Assistant Reservations Sales Manager
4 days ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeJob Description To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room utilization when...
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Assistant Reservations Manager
9 hours ago
Singapore UE Park Avenue International Full time $90,000 - $120,000 per yearPosition SummaryResponsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability. The candidate will be assessed for promotion to Reservation Manager based on performance and must have proven hotel revenue management experience.Key ResponsibilitiesTeam performance management : Ensure guests'...
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Assistant Reservations Manager
2 days ago
Singapore MURRAY PTE. LTD. Full timeAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....
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Reservations Manager
1 week ago
Singapore GRAND PARK CITY HALL Full timeGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....
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Assistant Reservations Manager
1 week ago
Central Singapore IHG Full time**About us** Don’t press esc! It’s not a mistakethe first voco hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are...