
Customer Service cum Logistics Executive
2 weeks ago
Customer Service cum Logistics Executive (Up to $5000/ Ref: GAS)
An European global leader in protective gear is seeking a passionate and suitable candidate to join the growing team
Job Responsibilities
Manage full spectrum of order fulfillment
Respond promptly to customer inquiries, feedback, and complaints, ensuring a high level of service and satisfaction.
Monitor shipment progress, provide timely updates to customers on delivery status and ensure smooth delivery of orders
Prepare and deliver weekly reports on key customer developments
Support the development and alignment of demand forecasts using market intelligence and historical data.
Work closely with cross-functional teams across the region to ensure timely delivery of products, proactively identifying root causes of delays and implementing corrective actions.
Maintain and optimize inventory levels to support business goals; minimizing errors and omissions through effective inventory management.
Ensure backorder and service level targets are consistently met, with clear communication of supply status.
Ensure short lead time by optimizing and managing the general logistical flow
Perform additional tasks and responsibilities as required to support business operations.
Job Requirements
Minimum Bachelor’s Degree in Business/Supply Chain or equivalent
Minimum 3-5 years of relevant experience
Knowledge in SAP will be advantageous
Possess strong analytical and problem-solving skills
Open to overseas travel (10%) per year
Adaptable to a startup environment and committed to growing with the company
Celecti Pte Ltd is an equal opportunities employer.
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