IT Service Desk Support

Team and Position Summary The BCS Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational...

Our client, one of Asia-Pacific’s leading organizations is looking for: **Service Desk Manager** **Responsibilities** - Lead and manage the daily operations of the IT Service Desk team, ensuring timely and effective resolution of support requests. - Supervise and mentor a team of helpdesk engineers providing Level 1 and Level 2 support for Microsoft 365...

Job Title: Service Desk Agent (12-hour Shift)Work Location: AMK (12 hours shift) / Depot Road (Staggered 8.5 hours shift)Budget: Up to $3,100.00Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team. You will provide IT support in a 12-hour rotating shift environment...

-Singapore, Singapore -Full-time -Entry Level **Job Function**: Information Technology **Industries**: IT Services and IT Consulting **Contact Recruiter**: Michelle Lu ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customized IT Consulting Solutions, Project Management, IT resourcing and on/off-shore...

**Responsibilities**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported issues until closure and...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities** - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed...

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens. **Role and Responsibilities**: - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within...

Job Description Job Summary Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to. Job Responsibilities Manage the Service Desk and staff to provide 1st level technical...

**Location** Singapore, Central Singapore **Job Type** Contract **Salary** $8,500 - $10,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 15281 **Job Views** 1 Roles & Responsibilities **Responsibilities**: - Effectively manage, train and develop the service desk team - Ensure that all processes and standards used by the...

NCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise...