Food service operation director

3 weeks ago


Singapore REINS INTERNATIONAL Full time

Our philosophy “Kando Sozo” ensures and exposes you to our customers’ happy faces, thus we are looking for a Senior Restaurant Manager to join our family. With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant, provides high-quality services and low-price Yakiniku to a wide range of customers. Job Description: Coordinate daily operations for restaurant operations. Manage other restaurant outlets by receiving other managers’ feedback. Deliver good service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and source new vendors. Daily reporting and inventory report to the Managing Director. Ensure compliance with sanitation and safety regulations. Jointly coordinate and plan the menu with the Head Chef. Manage and maintain the restaurant’s image to the public and suggest ways to improve it. Control operational costs and identify measures to cut waste. Train new and current employees on proper customer service and service quality. Implement policies and protocols from company policy. Any other ad-hoc tasks as required by the Managing Director. Job Requirements: Full-time position. Good soft skills and management skills. Disciplined, conscientious, and meticulous (has an eye for details). Preferably with 7-10 years of experience in the F&B industry; experience in Japanese restaurants is a bonus. Mature and positive attitude. Strong leadership and motivational skills. Good communication and interpersonal skills. #J-18808-Ljbffr



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