Head of Trade Management, Singapore

Role Overview:
We are recruiting high calibre candidate who will support front office trading desk of TP ICAP in Operations environment. He/ She will lead a team of Operation trade management associates, specialised in Trade Support and Trade Management on interest rate derivative, Foreign Exchange, Money Markets, Credit and Exchange traded products.
He/ she is also responsible for Operations Control functions and be the First-Point-of-Escalation, including but not limited to: Trade Capture, Trade Lifecycle management, Intersystem reconciliation, revenue reporting & Regulatory Reporting, etc.
The candidate will work closely with the Front Office, to drive and discuss initiatives to aid the Front Office in Trade booking and Brokerage Calculation, and supports the business during Trade Lifecycle, i.e. Before/ during/ after trade executions. To provide Operations feedbacks and perspective with Risk & Control mindset while facilitating the Business and Front Office from initial booking through the Front/ Middle Office systems to Confirmations.
As the head of the Singapore Trade management team, the candidate will have to ensure Service Level requirement is met and escalation matrix/ contingency plan is followed. The role and responsibility includes Client Services, Operations Excellence and Quality Assurance: Ensure all trades are accurately booked and matched in time according to strict settlements timelines and/or client's expectation; ensure all trade confirmations are checked and accurate and send to clients; ensure all enquiry are properly handled and promptly follow-up; ensure tasks are all completed by deadline or end-of-day; ensure all procedures/ SOP are up-to-date.
Role Responsibilities:
To assume full responsibility for managing and running of the Operational support of the Trade Management team in Singapore and their associated functions:

• Manage the Singapore Trade Management Team, supporting the relevant asset classes, ensuring that our business is supported at all times.

• Define, and provide oversight of the roles and responsibilities, within the team, providing guidance and leadership to team members.

• Ensure that policy and procedure documents are maintained, and updated as and when appropriate, to reflect the way in which Trade Management operates.

• Take ownership, where necessary, of any issues that may arise, in the day to day operating model of the Trade Management Team.

• Ensure that any cross-training is defined, implemented and completed, so as to not have any "single points of failure" within the team

• Ensure that any and all information relevant to the team, is disseminated, and understood by all team members.

• Proactively manage the risk and control environment, including preparing for any regulatory change, in conjunction with the Regional Head of Trade Management.

• Ensure that the team operates within the parameters of the control environment, acting as a first line of defence to our business, at all times and all tasks required of the team, are completed in a timely and efficient manner, whilst ensuring that the team proactively manages the risk and control environment.

• Monitor all in-house exception monitoring tools, to ensure that we provide a robust, consistent, and efficient trade management process for our business.

• Ensure and evidence oversight of any regular intra-day, Intra-week, or intra-month tasks, necessary to ensure that our trades are managed as appropriate.

• Engage with the Regional Head of Trade management, to ensure that the way in which the team operates, is aligned to the strategy of Global Broking, Operations at all times.

• Provide analysis and suggestions for process changes, in order to constantly improve the way in which Trade Management team operates.

• Engage with internal and external control and audit functions as appropriate, including, but not limited to internal and external Audit, and the Business Risk and Control Team, to include assisting with the completion of RCSAs etc

• Engage and represent Trade Management as a stakeholder in any relevant or ad hoc project, providing analytical, or procedural expertise, to ensure that Operational goals and standards are not compromised in the delivery of a given project.

• Engage with regional counterparts, and also other Trade Management Managers in the same region, to ensure that knowledge and information is disseminated in a timely and accurate manner.

• Involve in resolving complex issues across multiple trades/products, and conduct post event analysis, as required.

• Potential of leading trade management function of satellite offices in the APAC region.
Experience / Competences:
Person Specification
Knowledge

• Good understanding of Wholesale Financial Services

• Ability to develop new skills and understanding new technology as required

• Good understanding of Operational Risk

• Good understanding of financial regulatory landscape
Experience

• 5 to 7 years or above experience in Senior Trade Management role essential;

• Experience in leading a team with good supervisory and leadership skill.
Skills

• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc)
Client Focused

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Constructively handles disagreements to reach a resolution
Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights. Seeks opportunities for improvements;

• Ability to influence and drive change
Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys challenges and able to escalate
Open & Communicative

• Excellent written, and verbal communication skills, and knowledge dissemination skills.

• Ability to work effectively in a high-pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively
Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Works ethically and shows respect for both professional and company values
Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills;

• Demonstrates sound judgement with good understanding.

• Demonstrates drive, commitment and focus on personal development, with a desire and aptitude to learn.