Data Centre Operations Support Specialist

Overview
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers and communities.
The Role
At Kyndryl, you’re not just filling a role—you’re stepping into a purpose. You’ll help keep our data centres running smoothly, securely, and reliably, supporting the backbone of digital transformation for our clients and communities.
What You
0Will Do
You’ll be part of a team that ensures our critical infrastructure is always ready. Here’s how you’ll make an impact:
Keep Our Infrastructure Strong —You’ll monitor and maintain essential systems (power, cooling, fire suppression) and ensure everything is clean, organized, and operating at peak performance.
Protect What Matters —You’ll manage physical security, from access control and CCTV to visitor escorting and incident reporting. You’ll help us stay compliant and safe.
Support IT Operations —You’ll assist with system health checks, basic troubleshooting, backups, and user access. You’ll also help document and report on operations to keep everything transparent and traceable.
Why Kyndryl?
We’re a company built on trust, innovation, and progress. You’ll be empowered to grow, lead, and make a difference. Your work will support mission-critical systems that power industries and improve lives.
What You Can Expect
Clarity and purpose, growth and belonging, and an inclusive culture that values what you can do and who you are.
Clarity and Purpose —You’ll know what success looks like: reliable infrastructure, secure environments, and smooth IT operations.
Growth and Belonging —Mentorship, learning programs, and career development opportunities. We value potential—not just past experience.
Inclusive Culture —We welcome all backgrounds and perspectives. We focus on what you can do.
Who You Are
What We Value at Kyndryl
We seek individuals who bring curiosity, accountability, and a growth mindset to everything they do. You thrive in collaborative environments, care deeply about delivering reliable solutions, and are motivated by meaningful impact. If you value learning, inclusion, and purpose-driven work, we’d love to meet you.
Required Skills and Experience
Background in
Information Technology ,
Facilities Management , or a related field (Diploma or Degree).
At least
2 years of experience
in IT operations, data centre support, or infrastructure environments.
Solid understanding of
infrastructure systems
such as power, cooling, and fire suppression, as well as basic IT operations.
Familiarity with
security principles , access control, and compliance standards.
Strong
problem-solving
and
analytical thinking —you know how to assess situations and act with clarity.
Effective
communication and coordination skills —you work well across teams and with external partners.
Willingness to work in
rotating shifts
and respond to operational emergencies when needed.
Preferred Skills and Experience
Certification in
ITIL Foundation
or similar IT service management frameworks.
Recognized
Data Centre Operations
certification.
Basic certifications in
IT infrastructure
(e.g., CompTIA, Cisco, or equivalent).
Awareness of
security protocols
and completion of a security awareness certification.
Experience with
documentation and reporting tools
to support operational transparency.
Being You
Diversity is a core value at Kyndryl. We welcome people of all cultures, backgrounds, and experiences and support an inclusive workplace through networks and programs that help everyone bring their whole selves to work.
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