Senior Data Centre Operations Specialist

Overview
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers, and communities.
The Role
As a Data Centre Operations Specialist, you’ll help power the digital infrastructure that drives industries forward. You’ll play a key role in maintaining and securing our mission-critical environments, work with purpose, collaborate across teams, and grow in a culture that values your voice and potential.
Responsibilities
Infrastructure Oversight
- Manage and monitor complex systems—power, cooling, fire suppression—with a focus on uptime and operational excellence.
Security and Compliance
- Oversee access control, CCTV, and visitor protocols. Ensure compliance with physical security standards and respond to incidents.
Advanced IT Operations
- Perform system health checks, troubleshoot issues, support disaster recovery, and contribute to change and incident management.
You’ll also help document processes, track assets, and generate reports that support transparency and continuous improvement.
Why Kyndryl?
We’re a company built on trust, innovation, and progress. At Kyndryl, you’ll be empowered to grow, lead, and make a difference. Your work will support mission-critical systems that power industries and improve lives.
What You Can Expect
Clarity and Purpose
- You’ll know what success looks like: reliable infrastructure, secure environments, and smooth IT operations.
Growth and Belonging
- You’ll have access to mentorship, learning programs, and career development opportunities. We value your potential—not just your past experience.
Inclusive Culture
- We welcome all backgrounds and perspectives. We focus on what you can do, not who you are.
Who You Are / What We Value
At Kyndryl, we’re looking for individuals who bring curiosity, accountability, and a growth mindset to everything they do. You thrive in collaborative environments, care deeply about delivering reliable solutions, and are motivated by the opportunity to make a meaningful impact. If you value learning, inclusion, and purpose-driven work, we’d love to meet you.
Required Skills and Experience
At least
3 years of experience
in IT operations or data centre environments.
Strong understanding of infrastructure systems and operational workflows.
Familiarity with physical security protocols and compliance standards.
Proven ability to troubleshoot and resolve technical issues independently.
Excellent communication and coordination skills across teams and vendors.
Comfortable working in rotating shifts and responding to critical incidents.
Preferred Skills and Certifications
ITIL Foundation certification or equivalent.
Data Centre Operations certification.
Basic IT infrastructure certifications (e.g., CompTIA, Cisco).
Security awareness certification.
Experience with documentation and reporting tools.
Being You
Diversity is a core value. We welcome people of all cultures, backgrounds, and experiences. Our inclusion networks are one of many ways we create a workplace where all Kyndryls can bring their whole selves to work and support an equitable culture.
What You Can Expect (Benefits)
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. We offer benefits that provide choice and reflect the diversity of our employees, supporting you and your family. Our learning programs help you pursue certifications across Microsoft, Google, Amazon, Skillsoft, and more. We also have company-wide volunteering and giving platforms with opportunities to engage with nonprofits. At Kyndryl, we invest in you so that we can succeed together.
Get Referred
If you know someone who works at Kyndryl, during the application process select “Employee Referral” and enter your contact's Kyndryl email address if asked, “How Did You Hear About Us.”
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