Senior / Guest Service Executive (Sentosa Cluster)
2 weeks ago
Description Join to apply for the Senior / Guest Service Executive (Sentosa Cluster)role at Far East Hospitality Management (S) Pte Ltd . Get notified about new Guest Services Specialist jobs in Singapore . Responsibilities Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary. Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use. Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Requirements Minimum O-level Able to perform rotating shifts Positive attitude and outgoing personality and good public relations skills Previous experience in hospitality and Opera knowledge will be advantageous. Locations Available The Barracks Hotel Sentosa The Outpost Hotel Sentosa Oasia Resort Sentosa Village Hotel Sentosa Seniority Level Entry level Employment Type Full-time Job Function Management and Manufacturing Industries Hospitality #J-18808-Ljbffr
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Senior / Guest Service Assistant
6 hours ago
Singapore OASIA RESORT SENTOSA Full timeResponsibilities Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and renders...
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Singapore Far East Hospitality Management (S) Pte Ltd Full timeSenior / Guest Service Assistant (Oasia Cluster)Responsibilities Oasia Cluster consists of Oasia Hotel Novena, Oasia Hotel Downtown, The Clan Hotel, and AMOY Hotel. Work closely with the Assistant Manager and provide courteous services to guests, responding efficiently and tactfully to guests' complaints, requests, and inquiries. Liaise closely with...
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Cluster Director of Revenue Management
2 weeks ago
Singapore RAFFLES SENTOSA SINGAPORE Full time**JOB SUMMARY** Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles...
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Senior/ Guest Service Executive
1 week ago
Singapore Far East Hospitality Management (S) Pte Ltd Full timeJob Expectations Oasia Cluster consist of Oasia Hotel Novena, Oasia Hotel Downtown, The Clan Hotel and AMOY Hotel. Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences...
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Senior/ Guest Service Executive
3 days ago
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time**Description** If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you. **Job Expectations** - Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully...
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Cluster Quality
1 week ago
Singapore Raffles Hotels & Resorts Full timeOverview Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts 2 days ago Be among the first 25 applicants Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in...
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Assistant Director of Sales
3 days ago
Singapore VILLAGE HOTEL SENTOSA Full timeThe individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests...
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Hotel Manager
2 weeks ago
Singapore RAFFLES SENTOSA SINGAPORE Full timeThe position is an Executive Committee role responsible in managing all aspects of the Hotel Operation including Food and Beverage, Villas, Culinary, Security, Engineering, Spa, Floral Boutique and Leisure at Raffles Sentosa whilst working along with other Executive Committee colleagues to strategize, plan and forecast accurately for the future success of...
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Assistant Director of Sales
2 days ago
Singapore Village Hotel Sentosa Full time $120,000 - $180,000 per yearThe individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests...
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Senior / Guest Service Executive
1 week ago
Singapore OASIA RESORT SENTOSA Full time**Job Expectations** - Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. - Understanding the guests’ preferences to ensure that services offered meet their needs. - Stay well-informed about the hotel...