Director of Operational Excellence

2 weeks ago


Singapore beBeeOperations Full time

Job Summary

We are seeking a skilled Operations Director to oversee all aspects of our organization, focusing on leading and optimizing key departments.

  • Lead and manage operations, ensuring exceptional quality, service, and performance.
  • Collaborate with department heads to drive operational efficiency and uphold service excellence.
  • Provide operational oversight and support across key departments to ensure alignment with service standards.
  • Develop and implement strategic plans to enhance organizational value and member engagement.
  • Monitor departmental performance, manage costs, and identify opportunities for improved efficiency and performance.
  • Ensure adherence to health, safety, and regulatory standards throughout organizational operations.

Requirements

The ideal candidate has:

  • A diploma or degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience in a leadership role within hospitality operations, preferably in a private club, resort, or premium hospitality setting.
  • Strong leadership and multi-departmental operational management skills.
  • Financial literacy with experience in budgeting, forecasting, and cost control.
  • Excellent interpersonal, communication, and problem-solving abilities.
  • Ability to work collaboratively and lead cross-functional teams in a fast-paced environment.

Essential Skills

The following skills are essential for success in this role:

  • Strategic Planning
  • Management Skills
  • Budgets
  • Leadership
  • Hospitality Service
  • Food Quality
  • Administration
  • Hospitality Management
  • Financial Literacy
  • Food & Beverage
  • Capital
  • Service Excellence
  • Staff Development
  • Cost Control


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