Call centre operator, Jalan Bahar

Job Description & Requirements Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when peddlers have been identified for follow up **Job Requirement**: NA **Job Overview**: - Date Posted - August 11, 2025- Location - Islandwide- Offered...

Job Description & RequirementsTo manage feedback received on alleged TCASA offences via specific hotlines and email addressesShall respond to the feedback and assign enforcement teams for follow up.On social media platforms and keywords provided by the Authority.Compile reports for review when peddlers have been identified for follow upAble to communicate...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

Roles & Responsibilities To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when peddlers have been identified for follow up Quarterly incentive -...

Roles & Responsibilities Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Description & Requirements Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when peddlers have been identified for follow up **Job Overview**: - Date Posted - June 14, 2025- Location - Islandwide- Offered Salary: - $2500 - $2500 /...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Conduct training for new staff on the product knowledge. - Align, review and improvise on internal quality standards and procedures. - Conduct training for Team Leaders on transaction monitoring. - Calibrate transaction monitoring with assessors. - Supervise transaction monitoring. - Design and implement quality processes jointly with relevant business...

Overview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...