Retailer Performance Analyst

21 hours ago


Singapore JAGUAR LAND ROVER SINGAPORE PTE. LTD. Full time

Overview
In this role, you will ensure our retailers achieve the required KPIs and return on sales by working with our markets, key internal and external stakeholders to develop and execute plans & programs to improve operation and financial performance of the retailer network.
Responsibilities
Generate and analyse reports to track markets, importers and retailers’ performance
Develop, implement and monitor activities and programmes to improve retailer performance and profitability, including:
Track and report of the quarterly Business Builder results and Retailer of The Year (ROTY) program
Consolidate composite report and report to management, field teams and markets on retailers’ profitability performance monthly
Plan, design and conduct annual mystery shop and present outcome to internal stakeholders
Collaborate with internal and external stakeholders to drive and improve retailer performance, financial profitability and underperforming retailer
Ad-hoc analysis and presentation of retailers’ performance and financial trends in the network
Support franchise audit to ensure retailers adherence to JLR standards
Lead the sustainability workstream for the region
Manage facility infrastructure to ensure preparedness for electrification
Manage any other ad-hoc projects as required
Requirements
Degree in business or related discipline
3 years relevant experience in network development and/or franchised networks
Understanding of retailer business and processes, sales, aftersales KPIs is advantageous
Analytic, detail oriented, diligent and accurate
Ability to multitask on various projects, meticulous yet sensitive to adhering to timelines
Team player with strong interpersonal skills but at the same time able to work with limited supervision
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