Enterprise customer success manager
2 weeks ago
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunities for contract growth/optimization Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and Dev Ops professionals Experienced in the B2 B tech space or with Saa S companies Able to travel for customer onsite visits and events as required Preferences: Proficiency in one or more of the following languages is a plus: Thai Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Generous and competitive benefits package Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #J-18808-Ljbffr
-
Enterprise customer success manager
3 days ago
Singapore WORKATO PTE. LTD. Full timeResponsibilities We are growing our Enterprise CS team and looking to add an exceptionalEnterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our...
-
Enterprise customer success manager
1 week ago
Singapore WORKATO PTE. LTD. Full timeResponsibilities We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager . In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in...
-
Enterprise customer success manager
3 days ago
Singapore Udemy Full timeAbout us At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and...
-
Enterprise customer success manager
4 days ago
Singapore Udemy Full timeAbout us At Udemy, we're on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we've helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and...
-
Enterprise Customer Success Leader
3 weeks ago
Singapore Datadog Full timeAbout This RoleAs an Enterprise Customer Success Manager at Datadog, you will play a critical role in driving the growth and success of our largest and most strategic customers. You will be responsible for proactively building strong relationships with customers, identifying opportunities for growth, and advocating for their needs internally.Your Key...
-
Enterprise customer success manager
4 days ago
Singapore Workato Full timeAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud...
-
Enterprise customer success manager
1 week ago
Singapore Workato Full timeAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud...
-
Enterprise customer success manager
1 week ago
Singapore This Is An IT Support Group Full timeAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're...
-
Enterprise customer success manager
3 days ago
Singapore Workato Full timeAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to...
-
Enterprise customer success manager
3 days ago
Singapore Workato Full timeAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to...
-
Enterprise customer success manager
3 days ago
Singapore This Is An IT Support Group Full timeAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're...
-
Enterprise customer success manager
6 hours ago
Singapore Fastmarkets Group Full timeEnterprise Customer Success Manager (Hybrid) Full-time Employment Type: Permanent Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is...
-
Enterprise customer success manager
6 hours ago
Singapore Fastmarkets Group Full timeEnterprise Customer Success Manager (Hybrid)Full-time Employment Type: Permanent Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is...
-
Customer Success Manager
3 weeks ago
Singapore ORANGE GUM PTE LTD Full timeSenior Customer Success ManagerOrange Gum PTE LTD is seeking a Senior Customer Success Manager to lead our customer success team in Asia. In this role, you will develop and execute a customer success strategy to ensure the adoption, expansion, and retention of our customers across the region.About the RoleDevelop and execute a customer success strategy to...
-
Manager of Customer Success
4 weeks ago
Singapore ORANGE GUM PTE LTD Full timeRoles & ResponsibilitiesAbout UsOrange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready...
-
Customer success manager
3 weeks ago
Singapore Cymulate Inc. Full timeWhat you will do:Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.Help customers develop success plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key...
-
Customer success manager
2 days ago
Singapore Minden.ai Full timeWho we are. minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Bread Talk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, Food Panda and Go Jek.We are on a mission to redefine how brands engage with their customers through the power of machine learning and...
-
Customer success manager
3 days ago
Singapore Shield Financial Compliance Full timeShield is a global startup, with offices in TLV, NYC, LDN, and LIS. We’re rapidly growing and looking for another important piece of the puzzle. Is it you?As a Customer Success Manager, you will be a trusted advisor of Shield’s customers, helping them achieve maximum value from the Shield’s platform. You will share new product releases or content...
-
Customer success manager
3 days ago
Singapore Shield Financial Compliance Full timeShield is a global startup, with offices in TLV, NYC, LDN, and LIS. We’re rapidly growing and looking for another important piece of the puzzle. Is it you?As a Customer Success Manager, you will be a trusted advisor of Shield’s customers and help them achieve maximum value from Shield’s platform. You will share new product releases or content relevant...
-
Customer success manager
1 week ago
Singapore This Is An IT Support Group Full timeMake Your Mark Cymulate's Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously. With world-class clients like YMCA, Brinks, and Euro Next, we strive to bring the highest level of service to everything we do. Our team is made up...