Senior Client Services Representative

1 day ago

Singapore Cintra Consultancy Full time

Job Title

Senior Client Services Representative (Availability Immediate)

Cintra Consultancy

We’re looking for a dynamic and detail-oriented Senior Client Services Representative to support client servicing, assist in campaign execution, and ensure timely, high-quality delivery of all project components. This role calls for a proactive and resourceful individual who can manage both administrative and operational tasks with efficiency and precision.

Responsibilities

  • Project Coordination
    • Support the end-to-end management of campaigns and projects, from brief to delivery.
    • Develop and maintain project timelines to ensure timely delivery.
    • Coordinate across teams to ensure milestones and deliverables are met on time and within scope.
  • Client Management
    • Serve as a key point of contact for clients on assigned projects and manage client expectations to ensure satisfaction throughout project delivery.
    • Communicate updates, timelines, and deliverables clearly and professionally.
    • Assist in preparing client presentations, reports, and meeting recaps.
    • Liaise with creative teams to brief them on project requirements, timelines, and client feedback.
    • Ensure the creative output aligns with client objectives
    • Coordinate internal reviews and facilitate feedback loops between clients and creatives.
    • Compile and deliver post-campaign reports, performance summaries, and insights.
    • Contribute to the development of recommendations to improve future campaign performance.
    • Work closely with internal teams to analyse results and identify areas for optimisation.
  • Administrative Support
    • Assists the

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