Manager (Plans - User Experience)

2 weeks ago

Singapore Ministry of Defence Singapore Full time

MINDEF

Permanent/Contract

Closing on 21 Sep 2025

What the role is

You support the Branch Head in driving the User Experience (UX) vision and development aligning them with MINDEF/SAF's digital transformation goals.

What you will be working on

  • Oversee user research activities with internal and external stakeholders
  • Translate findings into actionable UX strategies and projects to enhance digital Operating Support Information Technology (OSIT) systems
  • Guide UX designers on wireframes and prototypes to ensure that the OSIT systems designed will meet user requirements
  • Provide management with recommendations and periodic reports on UX improvements to OSIT systems across the organisation
    Challenge(s)
  • Addressing the diverse needs to users while balancing technical and operational constraints across various domains
  • Staying up to date with evolving technology trends and ing them meaningfully to UX enhancements within IT systems and services

What we are looking for

  • Education in STEM (Science, Technology, Engineering and Mathematics) and/or related professional qualifications
  • At least 3 years of experience working in the IT industry as a manager (or equivalent role) in a technical or engineering setting
  • Strong communication and leadership skills
    Appointment will be commensurate with your experience.
    Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 21 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

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