f&b manager

2 weeks ago


Singapore FIIE'S CAFE Full time
F&B Manager Job Description
A Food & Beverage (F&B) Manager is responsible for overseeing the daily operations of a food and beverage establishment, such as a restaurant, hotel, or catering service. This role involves managing staff, ensuring customer satisfaction, and maintaining financial performance.
Key Responsibilities
Operational Management:
  • Oversee daily F&B operations, ensuring high standards of quality, service, and safety.
  • Develop and implement operational procedures and policies to improve efficiency.
  • Monitor inventory levels of food, beverages, and supplies, and place orders as needed.
  • Ensure compliance with health, safety, and hygiene regulations.
Team Leadership and Management:
  • Hire, train, and manage F&B staff, including servers, bartenders, and kitchen crew.
  • Create work schedules and assign duties to team members.
  • Conduct performance reviews and provide coaching and feedback to staff.
  • Foster a positive and collaborative work environment.
Financial Management:
  • Develop and manage the F&B budget, and control costs to meet financial targets.
  • Analyze sales data and financial reports to identify areas for improvement.
  • Implement pricing strategies and promotions to maximize profitability.
  • Handle cash and manage daily financial reports.
Customer Service and Experience:
  • Address and resolve customer complaints and feedback in a professional manner.
  • Maintain a high level of customer satisfaction by ensuring exceptional service.
  • Develop and implement strategies to enhance the dining experience.
  • Build and maintain positive relationships with customers and suppliers.
Skills and Qualifications
  • Proven experience in an F&B management role.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of F&B operations, including food safety and hygiene regulations.
  • Financial acumen , with experience in budgeting, cost control, and sales analysis.
  • Problem-solving and decision-making skills.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

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