Data Centre Engineer, Field Operations

1 week ago

Singapore FIRMUS METAL INTERNATIONAL PTE. LTD. Full time
Roles & Responsibilities

ROLES AND RESPONSIBILITIES

Firmus Technologies is seeking a skilled Data Centre Engineer to join our Operations team, supporting the daily operations and maintenance of our AI-accelerated high-performance computing (HPC) infrastructure. This role will work closely with Field Service Engineers, HPC and Network Engineering teams, and assist the Global Operations Centre (GOC). This is a unique opportunity to contribute directly to the stability and growth of cutting-edge AI infrastructure.

KEY RESPONSIBILITIES

  • Support in the deployment, configuration, and maintenance of various high-end GPU servers, storage servers, networking equipment and software components in highly secure environments.
  • Perform hardware diagnostics, systems functionality and firmware updates as required.
  • Collaborate with engineering teams to assist in tailored customer environments deployment (eg: bare-metal systems, HPC Clusters, Kubernetes, Slurm etc).
  • Serve as first line of engineering support for onsite operational issues, including troubleshooting hardware, network and software problems.
  • Troubleshoot incidents, escalate critical issues and provide feedback to appropriate teams for improvements.
  • Participate in an on-call rotation to ensure 24/7 availability and responsiveness to critical issues.
  • Provide technical support to the GOC Support Specialist team in troubleshooting HPC-related problems.
  • Document incident details, resolutions, and lessons learned to enhance future problem-solving.
  • Maintain clear, accurate, and up-to-date documentation to promote effective knowledge sharing across the team.
  • Communicate effectively with GOC, HPC Engineers, internal teams, stakeholders, and end-users to ensure alignment on issue resolution.
  • Take part in team meetings and knowledge-sharing sessions to foster collaboration and continuous learning.

SKILLS AND EXPERIENCE

  • Bachelor's degree in computer engineering, computer science, or a related technical field.
  • 5+ years of experience in field service technical areas.
  • Strong understanding of server hardware technology, Linux environments and troubleshooting hardware problems, with adherence to physical and system-level security standards.
  • Experience with scripting languages (eg: Bash, Python)
  • Familiarity with using workload manager and cluster softwares (eg: Slurm, Kubernetes, Nvidia BCM) and Observability tools (eg: Prometheus, Grafana, ELK, etc)
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.

LOCATION

Singapore

EMPLOYMENT BASIS

Full Time

At Firmus, we are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.

Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering. Apply now to be part of shaping the future of sustainable AI infrastructure.

Tell employers what skills you have
Field Service
Troubleshooting
Nvidia
Network Engineering
Kubernetes
Analytical Skills
Hardware
Data Center
Scripting
Bash
Networking
Python
Firmware
Engineering Support
Routers
Cabling
Grafana
Linux
Troubleshooting Hardware
Technical Support

  • Data Centre Engineer, Field Operations

    2 weeks ago

    Singapore SMC Cloud Full time

    Overview Data Centre Engineer, Field Operations role at SMC Cloud — SMC Cloud is seeking a skilled Data Centre Engineer to join the Operations team, supporting the daily operations and maintenance of AI-accelerated high-performance computing (HPC) infrastructure. This role will work closely with Field Service Engineers, HPC and Network Engineering teams,...

  • Data Centre Engineer, Field Operations

    1 week ago

    Singapore FIRMUS METAL INTERNATIONAL PTE. LTD. Full time

    **ROLES AND RESPONSIBILITIES** Firmus Technologies is seeking a skilled Data Centre Engineer to join our Operations team, supporting the daily operations and maintenance of our AI-accelerated high-performance computing (HPC) infrastructure. This role will work closely with Field Service Engineers, HPC and Network Engineering teams, and assist the Global...

  • Data Centre Engineer, Field Operations

    1 week ago

    Singapore FIRMUS METAL INTERNATIONAL PTE. LTD. Full time $90,000 - $120,000 per year

    ROLES AND RESPONSIBILITIESFirmus Technologies is seeking a skilled Data Centre Engineer to join our Operations team, supporting the daily operations and maintenance of our AI-accelerated high-performance computing (HPC) infrastructure. This role will work closely with Field Service Engineers, HPC and Network Engineering teams, and assist the Global...

  • Data Centre Engineer

    3 days ago

    Singapore FRONTIER FORCE TECHNOLOGY PTE LTD Full time

    This is a field support role where travelling from site to site is required. The role will be responsible for the physical installation, configuration, and maintenance of IT hardware within data centers and on-site field environments. This role ensures optimal equipment performance, adheres to industry best practices, and supports the operational stability...

  • Data Centre Engineer

    2 weeks ago

    Singapore beBeeDataCentreEngineer Full time $90,000 - $120,000

    Job Opportunity">We are seeking a talented Data Centre Engineer to join our team. As a Data Centre Engineer, you will be responsible for ensuring the smooth operation of our data centre infrastructure.">Key Responsibilities:">">Maintenance and repair of data centre equipment;">Monitoring and troubleshooting of data centre systems;">Ensuring compliance with...

  • Data Centre Engineer

    2 days ago

    Singapore beBeeDataCentre Full time $40,000 - $75,000

    Job Title: Data Centre EngineerJob OverviewThis is a unique opportunity for an ambitious professional to join our team as a Data Centre Engineer. The successful candidate will be responsible for managing and maintaining the data centre, ensuring seamless operation of IT infrastructure, and providing top-notch support to end-users.Manage and maintain data...

  • Data Centre Engineer

    23 hours ago

    Singapore beBeeDataCentre Full time

    Job Title: Data Centre Engineer Job Overview This is a unique opportunity for an ambitious professional to join our team as a Data Centre Engineer. The successful candidate will be responsible for managing and maintaining the data centre, ensuring seamless operation of IT infrastructure, and providing top-notch support to end-users. Manage and maintain...

  • Data Centre Solution Manager

    2 weeks ago

    Singapore ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD. Full time

    We are seeking a dynamic and strategic-thinking professional to join our team as a Data Centre Solution Manager. In this role, you will be responsible for leading solution efforts for data centre projects. Working closely with clients, sales team and technical experts to develop comprehensive and tailored solutions. **Responsibilities**: Client Engagement -...

  • Data Centre Engineer

    15 hours ago

    Singapore Internal Security Department Full time

    Join to apply for the Data Centre Engineer role at Internal Security Department 2 weeks ago Be among the first 25 applicants Join to apply for the Data Centre Engineer role at Internal Security Department What The Role Is ISD confronts and addresses threats to Singapore’s internal security and stability. For over 70 years, ISD and its predecessor...

  • Data Centre Operations Lead

    3 days ago

    Singapore beBeeDataCentreOperations Full time $80,000 - $120,000

    Job Title: Data Centre Operations Lead As a seasoned professional in data centre operations, you will be responsible for the overall management and supervision of all operational aspects of our data centre. This includes actively participating in activities related to data centre business areas, managing a team of DC engineers including planning, scheduling,...