[BT NA SAPMENA] IT Integration Manager

Overview
IT Integration Manager. Context: Integration (EAI) is at the heart of L’Oréal IT strategy. The integration platform in North Asia and SAPMENA aims to modernize data flows with various business partners across Digital, Retail, Finance, Supply Chain, and B2B through APIs. The North Asia and SAPMENA regions include countries such as Japan, South Korea, India, and China, which are at the forefront of digital innovation and continuously pushing boundaries in this domain.
The Role
The Integration Manager is responsible for managing the integration work stream covering new interfaces and the development of existing ones. This involves working with Source System IT Leads and Business Users to understand integration requirements, analyze system and business impacts, and coordinate with development teams to review plans, oversee implementation, and ensure operational excellence. The Integration Manager should be technically strong, capable of driving architectural discussions, recommending integration patterns, and promoting best practices. The role also includes defining the roadmap, adopting innovative integration approaches, coordinating extensively with stakeholders, and ensuring effective communication and reporting at senior levels.
Job Responsibilities
Solid problem-solving skills, attention to detail, and critical thinking ability
Understand business requirements and work with process analysts to ensure integration activities support business processes
Architect, develop, validate, and maintain integration solutions using Event Driven Architecture, API, ESB, MFT, ETL, and Workato
Understand master and transaction data and provide expertise in solution design and maintenance
Create technical specifications for integration projects
Act as a key point of contact for integration initiatives
Manage large-scale integration projects with strong project management skills
Develop prototypes and demonstrate solution alternatives to business and functional users
Develop unit, integration, and system test plans and scripts
Resolve defects across all phases of development and maintenance
Act as a primary contact for delivery of integration projects across business units
Take ownership as project manager for specific projects
Troubleshoot critical production and non-production issues
Design and build scalable solutions using DevOps processes to support peak loads during promotions
Coordinate testing efforts to identify and resolve integration issues
Understand complex integration landscapes involving Event Driven Architecture, API, ESB, MFT, ETL, and Workato
Provide regular status reporting to senior stakeholders
Manage stakeholders effectively and negotiate with senior leaders
Drive vendor delivery organizations and influence cross-functional outcomes
Qualifications
Bachelor’s degree or equivalent with 12+ years of information technology experience
Expertise in application design/architecture, integration architecture, and enterprise application integration
Competence in IT service and architecture development
Experience with integration projects involving REST APIs
Ability to evaluate new technologies and support technical change management
Hands-on experience with:
Event Driven Architecture
API Gateway
ESB
MFT
Azure ecosystem
Informatica
Workato
Understanding of cloud-based integration platforms
Strong project management and influencing skills
Ability to quickly absorb and innovate with new technologies
Capable of performing functional requirements and business process analysis
Experience working as a Solution Manager for end-to-end integration implementation
Knowledge of software development and quality management processes to support continuous improvement
Ability to act as a business analyst and provide consulting to IT and business users
Strong interpersonal skills and ability to work in cross-functional teams
Excellent written and verbal communication skills
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other, Information Technology, and Engineering
Industries
Manufacturing and Personal Care Product Manufacturing
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