Robinson & Co (Singapore) Pte Ltd | Commercial Trading Manager | Retail | Marks & Spencer | KSA
2 weeks ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Role Overview
The E-Commerce Merchandiser is responsible for
merchandising and trading
across Marks & Spencer's e-commerce platforms and third-party channels, focusing on driving performance in key categories such as
Clothing, Home, Beauty, and Food .
This role ensures
product content, availability, and promotions
are strategically optimized to deliver a
market-leading customer experience
and achieve business goals. The job holder will work closely with
cross-functional teams , including
Buying, Demand Planning, Content, Marketing, and Design , to ensure seamless strategy alignment. Additionally, they will support the
Senior Online Merchandiser
in maintaining M&S's high standards and in implementing innovative solutions to enhance the customer journey.
Key Responsibilities
General Duties:
Monitor
web analytics
as per principal guidelines.
Develop and execute improvement plans to enhance the
customer experience .
Incorporate
best practices
to ensure seamless online-to-offline flow.
Manage
online merchandising
and
category listings
to drive performance.
Prepare reports and analyze
conversion numbers
and KPIs.
Leverage sales insights for
demand management
and forecasting.
Develop and execute
SEO
and
PPC marketing strategies .
Plan, execute, and manage
promotions
effectively.
Keep the e-commerce site engaging with updates such as
banners
and
blogs .
Build and maintain strong relationships with internal and external stakeholders, particularly
Buying
and
Brand teams .
Required Skills and Qualifications
Education & Experience:
Previous experience in a
range/category role
or similar position.
2–4 years
of experience in a commercial role, preferably in
Health & Beauty .
Graduate or graduate-caliber qualification.
Strong understanding of
retail processes
and operations.
Technical Skills:
Proficiency in
MS Office
tools.
Experience with
e-commerce content management systems .
Analytical and numerical skills, with knowledge of key drivers in the
Beauty and Skin Care market .
Alignment with
Al-Futtaim's culture and values .
Ability to work in a
fast-paced environment
and deliver results promptly.
Resilient, driven, and goal-oriented .
Passionate with a
can-do attitude .
Strong eye for
product
and
trading opportunities .
Excellent
attention to detail
and
commercial skills .
Team-oriented, capable of working cross-functionally in a collaborative environment.
Results-driven , with a focus on implementing and delivering new ideas.
Ambition grounded in realistic expectations.
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