Head, Healthcare Partnerships

Head, Healthcare Partnerships – Corporate Solutions
Work with Head of Operations, Claims, Healthcare, other Group Stakeholders across AIA and current and existing providers and Third Party Administrators (TPAs) to drive and implement strategic initiatives and projects to support AIA’s Integrated Healthcare Strategy (IHS).
Responsibilities
Lead the Healthcare Partnership team to develop and implement strategic initiatives including benefit redesign and steerage to enhance medical services and expand networks (within Singapore and regionally), to achieve our KPIs of VONB, OPAT, and ANP including collaboration with Healthcare, Life Ops on joint healthcare initiatives.
Onboard and perform due diligence on new providers and/or new initiatives with Third Party Administrators (TPAs) to ensure adherence to regulatory and AIA guidelines.
Collaborate with Provider management and Healthcare team on oversight of the network providers to ensure they comply with outsourcing requirements, meet service delivery standards, manage active clinics, and achieve cost containment initiatives including annual audits and due diligence.
Review and collaborate with Operations, Claims, Healthcare and Analytics to enrich data quality for healthcare analytics and provider management.
Represent Corporate Solutions at Healthcare Steerco to drive and provide insights on Integrated Healthcare Strategy relating to Corporate Solutions and Joint Healthcare initiatives, including submissions to Group Office on healthcare-specific targets and KPIs.
Join regular engagement with key providers, intermediaries and key clients to showcase healthcare partnerships, benefit design changes and steerage opportunities.
Develop business case(s) and obtain stakeholder approval for various opportunities / initiatives identified.
Requirements
Degree holder
At least 8-12 years working experience in corporate solutions, health insurance, medical providers and/or third party administrators (TPAs) supporting corporates
Strong understanding of healthcare system in Singapore
Demonstrated ability to manage multiple tasks or projects effectively
Able to work in dynamic environment, manage complexity and outcome focused
Proven track record in developing strategic partnerships and managing senior stakeholders
Strong and effective communication, interpersonal relationship skills and a team player
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
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About AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
Join Us
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow
Seniority level
Director
Employment type
Full-time
Job function
Business Development and Sales
Industries: Insurance
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