Team Lead, Customer Success

2 days ago


Singapore Arta Finance Full time

About Arta At Arta Finance, we are product builders, machine learning researchers, finance professionals and business leaders determined to create a better way to manage our financial lives. The future of finance is technology—relentlessly user-focused, elegant, bordering‐on‐magical technology. We are driven by the opportunity to apply deep tech to help people enjoy more successful financial lives. And we believe we can have fun doing it. If you're someone who has wondered whether your money is working as hard as you are, or if you've ever thought that must be a better way to set and work toward your goals, we want to hear from you. What You Will Do Defining, strategizing, and executing on customer success goals, with a focus on reducing customer churn, driving customer value, and increasing customer retention and satisfaction Assisting in hiring, managing and supporting a team of strategic customer service personnel to ensure we are hitting our team and company targets Actively managing



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