Senior Applications Specialist

1 day ago

Singapore SPD Scientific Full time

Senior Applications Specialist (Microbiology)Direct message the job poster from SPD Scientific Biomedia Holdings powers innovation in microbiology, molecular diagnostics, cancer care, and surgical solutions across Southeast Asia. Headquartered in Singapore, we deliver cutting-edge technologies and vital tools to labs, hospitals, and research facilities in healthcare, food, and pharma. Join us in advancing science, improving lives, and driving real-world impact across the region. We are recruiting a Senior Applications Specialist who has experience in pharmaceutical and/or food microbiology to be our Applications support for the Industrial Microbiology portfolio. You must be customer- and product-centric, enjoy challenges, and thrive in a dynamic environment. Strong interpersonal skills are needed to build effective relationships with customers as effective management of customer service and support is essential to the role. Responsibilities: Provide technical support for pre-sales activities, such as product demonstrations, participation at exhibitions, and support to sales and marketing Provide on-site training to customers in designated markets and across other markets as required. Participate in training for customers or members of staff Provide post-sales applications support for customers, ensuring customer's technical satisfaction and effective utilization of provided systems and reagents Keep up to date with current products and research trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties Manage, service and maintain good business relationships with all stakeholders Assist Sales team with the management of accounts/customers and activities to ensure the achievement of the company's sales targets Pre-requisites: Degree/Diploma in Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification Minimum 3-5 years of relevant applications support experience, and 1 year of team/tech lead experience would be advantageous Preferably strong technical background with experience in QC laboratory work for the microbiological control of food and/or biopharma in a leading production company in Singapore Good knowledge of local regulations in Food and Pharmaceuticals testing Experience in an applied science area (e.g., institutional Research) is an added advantage Strong analytical and technical troubleshooting skills Quick learner, team player and ability to work independently Takes pride in self and work, result-oriented and meticulous Ability to multitask and adjust quickly Must be willing to travel (est. 10%) regionally and internationally as required Excellent communication and interpersonal skills Singaporeans only Seniority level Executive Employment type Full-time Job function Product Management, Health Care Provider, and Consulting Industries Hospitals and Health Care, Medical Equipment Manufacturing, and Pharmaceutical Manufacturing We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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