Senior ServiceNow Application Specialist

3 days ago

Singapore Razer USA Ltd. Full time

Senior ServiceNow Application Specialist page is loaded
Senior ServiceNow Application Specialist Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id JR Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is
a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also
a great place to work,
providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities :
We are looking for a skilled and forward-thinking ServiceNow Developer to join our IT Applications team at Razer. This role is critical to supporting, maintaining, and evolving our enterprise applications—primarily ServiceNow and Coupa—across all global regions. You will focus on delivering scalable automation, user-centric service experiences, and AI-enhanced workflows that improve how internal teams work and collaborate.
You will take ownership of designing, developing, integrating, and optimizing a wide range of ServiceNow modules, while ensuring security, compliance, and performance across platforms. If you're passionate about solving complex problems, enabling business efficiency, and working with the latest ServiceNow capabilities—this is the role for you.
Design, develop, and maintain ServiceNow solutions across modules such as ITSM, SPM (Strategic Portfolio Management), Service Operations Workspace (SOW), Employee Service Center (ESC), Document Intelligence (DocIntel), and custom apps.
Manage and maintain enterprise applications such as ServiceNow and Coupa across all regions.
Customize widgets and enhance the Service Portal to improve usability and adoption across business teams.
Translate business requirements into scalable system solutions through collaboration with stakeholders across IT, Finance, HR, Compliance, and other departments.
Implement and optimize AI-powered ServiceNow features, including Now Assist and GenAI virtual agents, to streamline workflows and reduce turnaround time.
Build and maintain applications in the App Engine, adhering to ServiceNow development best practices.
Manage integrations with enterprise systems (e.g., Azure AD, SAP, On-Prem Active Directory) using REST/SOAP APIs.
Administer platform lifecycle activities, including upgrades, cloning, patching, and data migrations.
Support Change Requests such as custom form development, workflow automation, and system enhancements.
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