Help Desk Support Engineer

**Position: Help Desk Support** no shifts (9am to 6pm) required to work on weekends depending on adhoc, will be given compoff - basic programming /basic scrpting experience must have - run icon diagnostic - work with vendors for dbs vickers team - Provide quick and responsive 1st level user support and problem escalation - Provide quick and responsive 1st...

Roles & Responsibilities Position Name : Help Desk Support Engineer Work Location : Mandai WildLife Group Salary : $3150 Per Month Work Time :8.30am to 6pm (Monday to Friday) Job Responsibilities: Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices) Install, configure and support all Microsoft Windows and Apple MacOS user...

Job Summary:We are seeking a skilled and customer-focused IT Help Desk Technician to provide technical support and assistance to end-users for hardware, software, and network-related issues. The ideal candidate will be the first point of contact for IT support, helping to resolve issues promptly and professionally, ensuring smooth IT operations within the...

**Responsible for the following**: - Provide **technical support**for hardware, software, and network issues. - Troubleshoot and resolve **customer service/help desk inquiries**. - Track and report issues using **ticketing systems**. - Assist customers in navigating software and troubleshooting errors. - Collaborate with internal teams to resolve escalated...

User Support & Incident Handling Provide first-level IT support via phone, email, and chat Log, categorize, and prioritize incidents and service requests using ServiceNow Perform initial diagnosis and resolve or escalate issues according to ITIL processes Monitor ticket queues and ensure timely resolution in line with SLAs Maintain clear communication with...

IT Help Desk (Japanese Speaking)Manpower Singapore is looking for an IT Help Desk specialist who can provide first‐level IT support in Japanese. Key Responsibilities Provide first‐level IT support via phone, email, and chat. Log incidents and service requests, categorize and prioritize them using ServiceNow. Perform initial diagnosis and either resolve...

IT Help Desk (Training provided - Entry Level)As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end users through phone calls, email, or live chat whenever end users encounter any IT‐related issues. Responsibilities Provide accessible, timely, effective, efficient, and professional quality service to resolve...

Job SummaryYuka is seeking dedicated Bank IT Help Desks to join our dynamic team in Singapore. Here, you will play a crucial role in providing high-quality first level IT support to the customers and fostering a culture of collaboration, transparency, and accountability.We are offering a 2-year renewable contract based on satisfactory performance and strong...

Job Responsibilities Application Support - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2 Support. General Support Fault reporting: Laptop, Printer, Keyboard, Mouse, Headset, etc. Printer Related Support: Install, Configure, Escalate to Vendor. - Monthly Random Laptop Checks. - User Administration: Staff On-boarding,...

Description Securing the Future with AvePoint AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added...