Frontline Customer Service Ambassador

2 weeks ago

Singapore beBeeService Full time

About This Role

Are you passionate about delivering exceptional customer experiences? Do you have a knack for providing top-notch support to visitors?

We're seeking a highly skilled Frontline Customer Service Representative to join our team. In this role, you will be responsible for ensuring that our customers receive the highest level of service and support.

Key Responsibilities

  • Welcome and register visitors with a polite and cheerful disposition
  • Efficiently and accurately manage visitor records according to regulations
  • Provide queue management and crowd control as needed
  • Respond to public enquiries and requests appropriately

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • Competitive remuneration and benefits package

Requirements

  • Excellent customer service skills
  • Good interpersonal and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment

Qualifications

  • WSQ certification in customer service is an advantage
  • Good command of English (written and spoken)
  • IT savvy and familiar with common software

Why Choose Us

  • An inclusive and diverse workplace culture
  • A fun and collaborative work environment
  • Meaningful work and projects that make a difference

Tell Us About Your Skills

  • Front Office
  • Customer Service Oriented
  • Managed Services
  • Customer Experience
  • Interpersonal Skills
  • Value Creation

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