IT Supporter

2 weeks ago

Singapore SATAIR PTE. LTD. Full time

Job Objectives Supporting your colleagues with IT Incidents and Service Requests Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved Assist our colleagues in Infrastructure & Operations on tasks where hands are needed Purchase equipment and ensure asset management is done according to our processes Ensure that IAM (Identity and Access Management) activities are done with proper attention and care Capture and share knowledge through written Knowledge Articles Work closely with the different Service Desks within the organization of Airbus Job Responsibilities Ensure that users get technical problems resolved as soon as possible Ensure that users are running on a stable and supported PC environment Ensure that Satair has a stable and updated user platform that fits the overall business requirements Manage client software composition and version through official tools Monitor automatic jobs and resolve or elevate any issues Monitor hardware and interfaces to external parties Manage software and ensure that Satair has paid for all licenses in use Manage printer setup and other peripheral equipment and support it Manage PC security and access control including security on portable PCs, virus check, disk encryption etc. Ensure procurement of IT equipment Keep hardware and software register updated Ensure management of PC pool and other lending equipment Actively participate in regional activities identified and described by central IT Ensure availability in the 24/7 IT Support Secondary Responsibilities Participate in troubleshooting and solving issues on the central IS/IT solution Assist staff with advice and guidance in the use of the Satair's systems Prepare and create documentation for Satair systems Participate in the technical documentation of Satair's IT set-up and operational procedures Participate and contribute in IT projects Participate in improving the service to the organization Participate with input to improve the stability of the IT solution Job Requirements Bachelor's Degree or 1+ years experience within IT Support ITIL Foundation certified Broad understanding of IT (hardware, software, network, communication)Network topics such as DHCP (Dynamic Host Configuration Protocol), and DNS (Domain Name System)Printer troubleshooting and Print Management Experience with IT Asset Life Cycle Management (CMDB - Configuration Management Database)Experience with writing documentation, as this experience will be required when writing knowledge articles. Written skills that demonstrates structure Customer‐minded, strong team player Excellent communication skills Good analytical skill; ability to see the bigger picture and derive mid to long term recommendations on way forward Ability to balance and align varying interests of stakeholders Diplomatic sense and open/'out‐of‐silo' mind‐set, ability to build successful relations across functions and with all stakeholders Ability to work in an international context #J-18808-Ljbffr

  • Java Production Support

    1 week ago

    Singapore Power IT Services Full time

    Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Application Support Engineer

    2 weeks ago

    Singapore Palo IT Full time $80,000 - $120,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Data Center Support

    2 weeks ago

    Singapore Foxys IT Full time $36,000 - $42,000 per year

    Must have at least 3 years' experience of IT infrastructure working in an in-house datacentre.Basic hardware support not just limited to manual power cycling of devices as well as replacing any hot swappable components on request.Experience in using Service-Now to create changes and CTASK, updates statuses and close down changes on completion.Proactively...

  • Desktop Support Engineer

    5 days ago

    Singapore Power It Services Full time

    _Job Description : _ - Proven work experience as a Desktop SupportEngineer or Field services Technical Support Engineer - Must possess the proven ability to install andconfigure new IT equipment, perform PC Refresh, deploy new hire installs ofequipment, PC moves, retirement and pickup of devices set for retirement. Wipedrives with proper tool before...

  • Desktop Support Engineer

    5 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: -** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    5 days ago

    Singapore Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Total IT Global Full time

    **We’re Hiring - Desktop Support Engineer** **About Us**: At **Total IT Global**, we elevate digital journeys with cutting-edge innovation to achieve the vision of ‘the enterprise of the future’. With a comprehensive portfolio of hardware and managed IT services, we enable high-growth enterprises through complex digital transformations across the...

  • Desktop Support Engineer

    5 days ago

    Singapore Total IT Global Full time

    **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers,Bios, Ghost Imaging, Operating systems, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC...

  • Operations Bau Support

    6 days ago

    Singapore POWER IT SERVICES Full time

    **ABOUT US** We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector. **ABOUT CLIENT** Our client is a Tier-1 System Integrator and global leader in providing...