Mgr, FCSO NS Case Investigations SG

Job Summary There are dual responsibilities, firstly to support the Country Head of FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support the Country Head of FCSO... in relation to the management and oversight of controls‐related processes. The incumbent must be mindful of conflict of interest when discharging the dual responsibilities. Role Responsibilities Input to Country operating model design of relevant FC Framework and business processes. Ensure adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations. Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group's strategic direction and growth aspirations. Analyse comprehensive impact of financial crime related regulatory/law‐enforcement matters on the relevant business area and operations. Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends. Act as Process Owner for FCSO‐owned sub‐processes under the Group's Risk Management Framework, including implementation and roll‐out of relevant processes and DOIs. Develop, keep‐up‐to‐date and recommend for approval by the relevant Risk Committee, appropriate FCSO Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements. Provide governance and oversight over the implementation of FCSO Controls‐related policies and procedures in Country to ensure compliance. Investigate risk events/cases: Escalated by Financial Crime Surveillance Unit (FCSO‐AA) teams (arising from Name Screening, Transaction Monitoring, &/or Trade AML). Other escalations as per procedures/DOI. Any other matter as directed by Country Head of FCSO. Identify suspicious transactions/activities in compliance with Group policy and Singapore AML/CFT laws and regulations. Support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to: Providing guidance and training to Case Investigation Specialists and relevant stakeholders (e.g., FCSO‐AA, FCSO‐QCO, FCSO‐RFI). Monitoring relevant metrics and leading requisite actions to intervene where required. Establishing and maintaining effective relationships with Business Units, FCC, and others. Securing credible audit/review outcome for the unit. Ensuring timely reporting and escalation of significant risk issues to management. Supporting initiatives to enhance relevant work processes for effectiveness and efficiency. Promoting a culture of openness, trust, and risk awareness rooted in ethical, legal, regulatory compliance. Stimulating an environment of forward planning, prioritisation, deadline management, and streamlined workflows. Collaborating with training teams to input to training curriculum to close capability gaps. Ensuring the Country is adequately resourced and staffed by competent, independent staff to sustain business growth and address financial crime risks. Ensuring staff have clearly articulated and understood roles through accurate job descriptions. Risk Management Maintain oversight of risk‐mitigating action plans for FCSO Controls. Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring, and Case Management. Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Make recommendations or implement to relevant stakeholders on risk‐management responses to identified risks or concerns from investigations. Inform senior management and regulators of serious regulatory breaches or breaches of risk tolerances and ensure rapid remediation. Anticipate horizon risks in financial crime and develop strategies to mitigate such risks. Ensure significant investigations are concluded internally and externally where relevant. Provide intelligence inputs to support calibration of the