Mgr, Fcso Ns Case Investigations Sg

Job ID: 42250

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 29 Oct 2025
- Job Summary- There are dual responsibilities, firstly to support Country Head of FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support Country Head of FCSO insofar as they relate to the management and oversight of controls related processes. The incumbent has to be mindful of conflict of interest in discharging the dual responsibilities.**Role Responsibilities**
- Input to Country operating model design of relevant FC Framework and business processes.
- Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations.
- Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations
- Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations.
- Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
- Act as Process Owner for FCSO-owned (sub-) processes under the Group’s Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.
- Develop, keep-up-to date and recommend for approval by the relevant Risk Committee, appropriate FCSO Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements
- Providing governance and oversight over the implementation of FCSO Controls -related policies and procedures in Country to ensure compliance with such policies and procedures.
- To investigate risk events / cases:

- Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Name Screening, Transaction Monitoring, &/or Trade AML);
- Other escalations as per procedures / DOI; and
- Any other matter as directed by Country Head of FCSO
- For identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.
- To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to
- Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI);
- Monitoring relevant metrics and lead requisite actions to intervene, where required;
- Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like;
- Securing credible audit / review outcome for the unit;
- Ensuring timely reporting and escalation of significant risk issues to management; and
- Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
- Collaborate with training teams to input to training curriculum to support closing of capability gaps.
- Ensure Country is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
- Ensure staff in Country have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

**Risk Management**
- As applicable to activities managed under FCSO Controls
- Maintain oversight of risk mitigating action plans.
- Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management
- Ensure that detection scenarios that are developed and deployed are fit-for-purpose.
- Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
- Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
- Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
- Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).
- Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate