Enterprise Customer Success Manager
2 weeks ago
About us
We're Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firmsglobally, our AI-powered resource management platform is helping organizations to achieve extraordinary results.
Our enterprise platform stands apart as the only solution that combinesadvanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth,powering confident decisions,and ensuring satisfied clients andteams—we're helping our customers build strong organisations and careers for the long term.
Why our customers love Dayshape:
We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.
We provide complete operational visibility today and the tools to confidently predict tomorrow.
We empower firms to be where top talent wants to work and where top clients want to buy from.
Recognised as Scotland's fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years, we've consistently proven our ability to innovate and deliver real impact—and we're always looking for like-minded people to join us.
At Dayshape, our purpose is to improve people's working lives, and our culture is an importantdriving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by ourvaluesand a shared commitment to success. If you're ready to join a fast-growing, high-impact company that's reimagining resource management, then let's talk.
About the role
The CSM will manage a portfolio of complex accounts that require strong relationship management and a consultative approach. Our focus is on user adoption and driving value via feature usage and optimisation. From onboarding to renewal, you will own the customer journey and the commercial relationship, working as their strategic advisor to ensure they're getting maximum ROI from Dayshape. This will be our first Singapore based CSM to help service our growing strategic accounts in the APAC region.
What you'll do
Manage and host regular customer meetings and calls, meet customers in-person at various points throughout the year, primarily in the APAC region.
Build a detailed understanding of the customer's organisation to develop and maintain strategic
-
Enterprise Customer Success Manager
2 weeks ago
Singapore Miro Full time**About the Team**: The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, Professional Services and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates. **About the...
-
Enterprise Customer Success Manager
1 week ago
Singapore Datadog Full timeAs an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating...
-
Customer Success Manager, Enterprise
2 weeks ago
Singapore data.ai Full time**data.ai** is - _the_ mobile standard and the trusted source for the digital economy. Our vision is to be the first Unified Data AI company that combines consumer and market data to provide insights powered by artificial intelligence. We passionately serve enterprise clients to create winning digital experiences for their customers. We care deeply about...
-
Enterprise Customer Success Manager
1 week ago
Singapore Canonical Full timeJoin to apply for the Enterprise Customer Success Manager role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading...
-
Enterprise Success Manager
2 weeks ago
Singapore beBeeClientSuccess Full time $90,000 - $110,000Job OverviewWe are seeking a passionate and ambitious professional to drive the success of enterprise clients in the hospitality industry.Key Responsibilities:Lead end-to-end onboarding and implementation projects for our enterprise clients across APAC, deploying powerful solutions like eAuthorize, eSignature, and SertifiPay.Deliver high-impact training and...
-
Singapore MicroStrategy Singapore Full timeCompany Description **Job Description**: As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences. We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual. We believe that having a culture of...
-
Senior Customer Success Manager Enterprise Asia
2 weeks ago
Singapore Sinch Full timeOverview Senior Customer Success Manager, Enterprise Asia Base pay range: SGD107,900.00/yr - SGD162,500.00/yr. Sinch is transforming the Customer Success function in Asia and has expanded the team to include Customer Success Managers and Senior Customer Success Managers for a named set of Enterprise Accounts. Customer Success is a proactive function that...
-
Enterprise Customer Success Professional
1 week ago
Singapore beBeeSuccess Full time $80,000 - $120,000Enterprise Customer Success ProfessionalJob DescriptionOur company is seeking an Enterprise Customer Success Professional to join our team. As a key member of our customer success organization, you will be responsible for developing and executing strategies to drive customer satisfaction, retention, and growth.You will work closely with customers to...
-
Singapore Apple Full time**Summary** Posted: 27 Jan 2025 Weekly Hours**:40** Role Number**:200585758** At Apple, we don’t just create products - we create the kind of wonder that revolutionises entire industries. The diversity of our people and their ideas inspires the innovation that drives everything we do, from groundbreaking technology to industry-leading environmental...
-
Singapore Apple Full timeAt Apple, we don’t just create products - we create the kind of wonder that revolutionises entire industries. The diversity of our people and their ideas inspires the innovation that drives everything we do, from groundbreaking technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found...
